IT Summer Intern, DTS Training

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Information Technology (IT) Intern will provide direct technical assistance and support to Hackensack Meridian Health (HMH) team members for network, hardware, data, cyber security, software, and/or clinical informatics projects. Duties will be primarily project-based with varying responsibilities based on the primary team to which an Intern is assigned. Primary areas of opportunity include application & integration, data & analytics, infrastructure, cyber security, compliance, and support. The core requirement is a commitment to learning and an eagerness to participate in projects related to improving the organization's critical information systems, data security, and data management procedures.

The DTS Training team offers an exciting opportunity for internship, including learning more about Epic as an EHR, as well as developing skills in technical education within a healthcare informatics environment. The Epic training team is the perfect place to start learning more about Epic, and this knowledge could be a precursor to many entry level roles at HMH. Responsibilities for an intern include assisting Epic training support and classroom education, assisting with creating technical educational materials, and learning how to coordinate and execute training strategy for projects. Skills or competencies the intern will develop by the end of their internship include client communication skills, understanding Epic functionality, and stakeholder engagement.

Responsibilities

A day in the life of an Information Technology (IT) Intern at Hackensack Meridian Health includes:

• Job responsibilities will vary depending on the assigned project. Core day-to-day responsibilities may include but are not limited to any of the following:

a. Perform analysis to understand the user needs.

b. Assist in the development and improvement of IT product(s) to meet the user needs.

c. Conduct tests and identify errors within the IT product(s).

d. Perform maintenance, troubleshooting and debugging with associated IT product(s).

e. Help with the software implementations, for example by providing training and support for the staff who will operate the software.

f. Participate in security monitoring and incident response services supporting the protection of HMH¿s assets, infrastructure and data.

g. Perform market research to compare and summarize current market options and develop organizational position statements regarding emerging technologies.

h. Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.

• Contribute to HMH's technical documentation and participate in policy, procedure, and standards development.
• Define problems, collect data, establish facts, and draw valid conclusions. 
• Available to work onsite 50% of the time with 50% remote work up to 40 hrs/wk during the program timeframe.
• Maintain open communication and a positive working relationship with team members.
• Maintain professional (business casual) dress and grooming.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Pursuit of a degree in computer science, information technology, engineering, cyber security, advanced mathematics, data science, advanced analytics, clinical informatics, program management, or similar program.
• Minimum of 2 years of college or trade school education.
• Current GPA of 3.0 or higher.
• Satisfactory customer service skills.
• Basic troubleshooting skills.

Education, Knowledge, Skills and Abilities Preferred:

• Technical Certifications and Project Management Certifications are helpful but not required.
• Exceptional customer service skills.
• Solid troubleshooting skills. 
• Awareness of the Healthcare Information Technology (HIT) industry's current and emerging technology trends and direction, as well as a keen interest in information systems and technology. 
• Ability to work well in a team environment.
• Excellent oral and written communication skills.
• Ability to work in a self-directed manner, with guidance from the assigned project leader and internship program coordinator for support

Licenses and Certifications Preferred:

• Google, Citrix, ITIL, Project Management Professional (PMP), Scrum Master, and/or Clinical Informatics certifications.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today

Starting Minimum Rate

Flat Rate of $26.25 Hourly

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

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