Sales Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

At the Shores Resort and Spa we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Shores Resort and Spa can mean for you The Shores Resort and Spa boasts 212 guest rooms, and 20,000 sq ft of event space.

Job Summary:

Sales Manager NE

What you will have an opportunity to do:

We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include but are not limited to the following: other duties may be assigned.

• Meet, greet, and entertain potential clients, providing information regarding the property to promote and increase sales
• Generate requests for proposals and manage efforts to secure group business
• Negotiate contracts ensuring that all pertinent aspects of solicitation and closing are complete and documented
• Supervise the overall set up and implementation of events and meetings, working closely with other departments to ensure that the guest specifications are met and their satisfaction is achieved
• Represent the hotel in trade shows, maintaining high visibility and positive relations in relative business organizations
• Sales Strategy Planning and Sales Performance Reporting
• Must meet or exceed annual goals/targets of position

The successful candidate must be able to effectively communicate with customers in a friendly and positive manner, in order to solicit business and meet client needs. This position is an on-property position but may require occasional travel for client visits, solicitation and training. This person must be a team player who loves to apply creativity and a good sense of humor to the sales process. The ability to listen, speak and write in English to ascertain information and respond to clients is a must. Knowledge of Delphi/FDC is helpful. Independent, high-energy entrepreneurial Sales professionals will excel. Knowledge of hotel structure and how all departments interact is a plus. A minimum of 2 years of hotel sales experience required.

What are we looking for?

Compensation:

$65,000.00

$70,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.