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Retention & Klaviyo Engineer Specialist

2 weeks ago

Warsaw, Indiana, United States Happy Koala LLC Full time

Happy Mammoth is a fast-growing e-commerce company focused on women's gut, digestive, and hormonal health. We're looking for a highly technical Retention & Klaviyo Engineer Specialist to own email, SMS, and lifecycle automations across our global customer base.


What You'll Do

Build & schedule email and SMS campaigns (build from Figma to Klaviyo)Create and optimize flows with advanced triggers and logicUse dynamic variables to pull custom properties from Recharge, Shopify, Rivo, Wonderment, etc.Manage segmentation and ensure correct entry/exit logicMonitor and suggest improvements for deliverabilitySet up integrations (Zapier, webhooks, app connections)Support the team with technical troubleshooting and process improvements

Requirements

Expert-level Klaviyo (campaigns, flows, segments, variables)Strong experience in email/SMS retention, preferably in DTC/e-commerceAbility to understand customer journey logic and event-triggered automationsExperience with subscription tools (Recharge) and Shopify dataGreat attention to detail — nothing goes live without checksStrong communication and ability to work autonomously

Nice to Have

Basic HTML/CSS for simple pages inside KlaviyoKnowledge of deliverability tools (e.g., Google Postmaster)Experience with Zapier, webhooks, Attentive

Why Join Us

Competitive, flexible salaryPaid holidaysFully remote & flexible scheduleGlobal, supportive teamGrowth opportunities + access to courses and learning resourcesWork on a mission-driven brand helping women improve their health

If you're a technical Klaviyo expert who loves building smart, personalized customer journeys — we'd love to meet you.