Team Leader, KYC

1 week ago


Phoenix, Arizona, United States ExecutivePlacements Full time $80,000 - $132,000 per year

Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers' best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We're committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.

The anticipated salary range for this role is between $80,000.00 and $132, The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.

Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank's first anniversary. We don't plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group's 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.

Job Summary
This position sits within SMBC MANUBANK's Financial Crimes Compliance (FCC) which is part of the larger Compliance Department. The FCC department is responsible for developing the Bank's BSA/AML, Sanctions, and Fraud Programs to ensure that the bank achieves optimal compliance with all related laws and regulations. We are seeking an experienced Associate, Team Leader to lead the day-to-day compliance efforts related to initial and ongoing monitoring of the Banks risk rated population for the Digital Banking Unit.

Reporting to the VP, Jenius KYC Manger, the KYC Associate Team Lead will be responsible for the supervision and quality control of the DBU KYC staff's completion of KYC reviews. Responsibilities will also include ensuring that initial and ongoing reviews are performed in accordance with AML policy and procedures. This individual must have specialized knowledge related to retail banking risks and will be responsible for adherence to bank policies and procedures related to the Bank Secrecy Act, Anti-Money Laundering Program, and USA PATRIOT Act requirements.

Principal Duties And Responsibilities

  • Support KYC, VP to ensure KYC Standards and Policies are consistently applied and address gaps and areas of opportunities and identify any material variances to avoid delays and backlogs.
  • Perform quality control on initial and periodic DBU KYC reviews submitted by analysts to ensure reviews are being worked in accordance with KYC procedures.
  • Maintain and enhance the bank's KYC procedures and controls to meet regulatory obligations and expectations as well as industry best standards and obtain required approvals.
  • Provide ongoing feedback to KYC analysts on quality of work and training where necessary.
  • Provide Subject Matter Expertise on potential risks identified during KYC and Enhanced Due Diligence review process; Develop and conduct KYC-related employee training on a regular basis.
  • May assist in providing documentation as required in response to inquiries from internal and external auditors, Bank departments, and regulators.
  • Assist VP with maintaining statistical reports necessary for evaluation by KYC management. This includes but is not limited to case management and analyst performance metrics.
  • Ability to make risk-based sound decisions on matters requiring management attention.
  • Assist VP in maintaining and updating KYC procedures as Jenius customer base grows and new products are offered.
  • Maintain ongoing monitoring and due diligence of customers including assessment of the customer's risk rating through periodic KYC reviews and triggered events.
  • Work collaboratively with colleagues across 1st, 2nd, and 3rd lines of defense by participating and leading relevant KYC projects and initiatives and training; influence changes to processes, procedures, and controls to mitigate KYC compliance risk.
  • Work with the DBU KYC, VP to ensure the department's compliance with all regulatory practices outlined by FCC/BSA/AML/OFAC including adherence to Jenius Bank policies and procedures, and the timely and successful completion of all KYC reviews and related investigations.
  • Assist in promoting a culture of compliance and ethical conduct throughout the organization.
  • Collaborate with cross-functional teams, including compliance, legal, risk management, fraud, and IT to advance DBU KYCs strategic goals.
  • Keep abreast of changes in regulatory requirements and evolving trends in financial crime to adapt the organization's practices accordingly.
  • Maintain proficient knowledge of the rules and regulations, including but not limited to, the Bank Secrecy Act (BSA), USA PATRIOT Act, FFIEC Manual, and evolving banking landscape.
  • Provide training to new staff.

POSITION SPECIFICATIONS:

  • 5+ years specialized experience in Financial Services and KYC/CDD/EDD compliance, and anti-money laundering (AML).
  • In-depth knowledge of KYC, USA PATRIOT Act, BSA Act, FFIEC manual, regulatory requirements, industry best practices, and emerging trends.
  • Ability to work in a remote, dynamic, fast-paced environment, and adjust to changing priorities.
  • Strong interpersonal and communication skills to effectively collaborate with stakeholders at all levels.
  • Experience with MS Office and SharePoint.
  • Expert knowledge of banking products and services.
  • Strong communication and presentation skills with the ability to convey complex ideas in a clear, concise manner to senior leaders and/or regulators.
  • Education: BA/BS (or equivalent experience)
  • Licenses/Certifications/Registrations: CAMS preferred

EOE STATEMENT
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at

CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at Persons with disabilities may contact our Customer Contact Center toll-free at to request the information in this Notice in an alternative format.



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