Mental Health Clinician

Company Description

Medic, also known as Mecklenburg EMS Agency, has served Mecklenburg County since 1978 and is one of the largest EMS agencies in North Carolina, responding to over 150, calls annually. Medic's clinical care and patient outcomes are among the best nationwide. The Agency is CAAS Accredited and houses its own 911 Communications Center.

Role Description

This role provides confidential, evidence-based counseling, crisis intervention, and wellness programming to support the psychological well-being of MEDIC employees. The clinician conducts assessments, develops treatment plans, and connects staff to external resources and referrals. It partners with MEDIC's Peer Support Team and collaborates across the agency to build resilience through training and outreach, grounded in confidentiality and MEDIC's values.

Note:
This is a 12 month full-time contract role with potential to extend based on funding and agency needs.

Qualifications

• Provide acute care and crisis mitigation for Medic employees.
• Conduct mental health screenings and assessments to identify behavioral health needs including Fit for Duty evaluations
• Develop treatment plans tailored for Medic employees.
• Facilitate critical incident debriefs following high-stress situations with Medic's Peer Support Team.
• Offer referrals and access to mental health resources and providers as needed.
• Maintain confidential and ethical practices in all counseling interactions.
• Design and lead mental health training and support for the Peer Support Team.
• Develop and implement psychological wellness programs to support EMS employee mental health, particularly around provider resiliency.
• Build and maintain trusted relationships with first responders and leadership.
• Track workforce behavioral health wellbeing and service usage (monitor engagement with services while maintaining confidentiality).
• Maintain accurate documentation and patient records following professional and legal standards.
• Support MEDIC's mission, vision, and strategic initiatives related to workforce well-being.
• Collaborate with MEDIC leadership to develop mental health policies and programs.
• Participate in cross-departmental meetings and projects focused on behavioral health.
• Agency Representation - Adhere to the Medic Standards of Behavior. Adheres to Medic's Core Values of compassion, customer advocacy, fairness, honesty, integrity, responsibility and straight forwardness.
• Maintain a positive working relationship with internal and external customers. Maintain confidentiality of information, abide by all applicable laws, comply with departmental policies and corporate compliance plans. Make recommendations for process improvement. Development and support adherence to all Agency policy and procedures.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Other duties as assigned or determined.

EDUCATION/EXPERIENCE/SPECIALIZATION:

• Master's degree in Social Work, Mental Health Counseling, Psychology, or a related behavioral health field (required).
• Minimum 2 years of experience in public health or working with first responder populations.
• Previous experience as a clinical provider for first responders or direct work as a first responder (law enforcement, firefighter, EMS, military, etc.) is preferred.

CERTIFICATIONS/LICENSES/REGISTRATIONS:

Active licensure in North Carolina as one of the following:

• Licensed Clinical Social Worker (LCSW)
• Licensed Clinical Mental Health Counselor (LCMHC)

SPECIAL WORKING CONDITIONS:
Onsite position at MEDIC HQ, with some virtual and call support options. Potential need for flexible scheduling to accommodate first responder shifts.

Interested applicants must ensure completion of the following steps
NO LATER THAN
October 20th 2025
to be considered for the position.

• Complete the online application and upload a resume in the UKG recruitment portal.

SALARY RANGE:
starting $70,000+ | additional based on experience

If you have any further questions please contact Ndidi Okafor