Investor Accounting Analyst

GENERAL SUMMARY

The Investor Accounting Analyst is responsible for performing advanced data and cash reconciliation projects, updating and analyzing various investor reports, schedules, and preparing monthly reports related to the direct servicing and subservicing mortgage loan portfolios. Strong analytical skills and the ability to gather and organize financial data. Responsible for communicating findings and providing a high level of communication with business partners to include MFA's Board of Directors, internal and external written and verbal. This includes compliance with regulatory requirements, and all auxiliary duties as required.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Monthly direct and subservicing department reports to include monthly board, delinquency, department synopsis, watchlist and any additional data reporting as needed.
• Investor accounting and sub-servicing oversight and approval of monthly reporting activities and cash account reconciliations. (i.e. Monthly sub-servicing fees, investor advances, etc.)
• Manage and reconciliation of all data and downloads for direct and subservicing portfolios.
• Prepare all investor reporting including the quarterly call report (Mortgage Bankers Financial Reporting Form- MBFRF) for Servicing
• Prepare industry surveys
• Assist in ensuring timely processing of investor claims.
• Perform mortgage servicing rights, foreclosure and loss mitigation reconciliations. Research and identify corrections to clear reconciling items.
• Collaborate with internal and external auditors and prepare audit schedules by specified deadlines.
• Assist the Collection-Workout Specialist with monthly collection calls.
• Provides courteous, timely customer service/information (oral and written) to all MFA borrowers, or to creditors on the borrower's behalf
• Remain current on all investor updates and regulations to include Ginnie Mae, Fannie Mae, Freddie Mac, USDA, FHA and Mortgage Insurance companies.
• Create and distribute various reports and perform data analysis.
• Assist in special projects involving data analysis and reporting and communicate results of analysis.
• Perform other related duties of a similar nature and level as assigned.
• Employees are required to comply with safety regulations, procedures, and protocols.

MINIMUM QUALIFICATIONS

• Two-year associate's degree in business administration, finance or accounting, and two years of directly related industry experience. Five years of directly related industry experience is acceptable in lieu of Associate's degree. Knowledge of Investor accounting and mortgage loans cash flow. Proficient in Microsoft Excel, creating and maintaining monthly reports. Proficient in data analysis. Excellent communication and problem-solving skills.

Conditions of Employment

• None

KNOWLEDGE, SKILLS, and ABILITIES

• Decision making skills
• Ability to manage complex projects
• Critical thinking, analytical and problem-solving skills
• Must be expert in Microsoft Office Products, advanced Excel skills (Pivot, Charts, Graphs, PowerPoint, etc.)
• Knowledge of industry best practices
• Ability to gather and organize financial data
• Ability to adapt to changes in work situations and priorities
• Exercise good judgement
• Collect, organize, and interpret data
• Read, analyze, and interpret standards, policies, procedures and regulations
• Develop and write reports, policies, procedures, correspondence, and presentations
• Strong accounting and data analysis skills
• Prepare and present performance data and trends to all levels
• Establish and maintain constructive and cooperative interpersonal relationships with employees, peers, supervisors and managers in the work unit, other MFA departments and with outside partners and services providers

Core Expectations

• Provide high level of quality service to external as well as internal customers 100% of the time.
• Promote a team environment 100% of the time.
• Positive support of management decisions.
• Dependable and productive
• Good communication and interpersonal skills
• Shows initiative and works independently
• Produces quality work products
• Exhibits adaptability and flexibility

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a standard office or indoor environment. Essential functions are regularly performed without exposure to adverse environmental conditions however, employees may be exposed to minor inconveniences such as occasional noise, exposure to computer screens, crowded working conditions, and/or minor heating, cooling or ventilation problems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performing the essential functions typically requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. The work involves sitting most of the time.

The work typically involves talking, hearing, and seeing; keyboarding, typing, and use of a computer monitor; moving and organizing papers and other light office materials; filing and retrieving documents; and similar sedentary office work.

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MFA is an Equal Opportunity Employer.