Server & Application Services Administrator

Customized Energy Solutions (CES), a privately-held company, is a leading service provider of market intelligence and operational support services to companies participating in the retail and wholesale electric and natural gas markets. Utilizing deep know-how developed since the inception of the deregulated energy markets, CES provides accurate & timely analysis on regulatory changes, market opportunities, and operational efficiencies for electricity and natural gas commodities. CES is also a third-party asset manager of more than 13,000 MWs of renewable and conventional generation resources across all ISOs in the United States, Ontario, Canada and Guam. CES empowers clients to achieve their goals by helping them navigate the evolving energy markets, complex market rules, and new energy technologies.

Join a rapidly growing company in an exciting and dynamic work environment. As one of the top 100 fastest growing companies in the Philadelphia region, Customized Energy Solutions offers an opportunity for significant professional growth.

Customized Energy Solutions Ltd. has been recognized regionally and nationally for its impressive and sustained growth, including INC. 500 | 5000 and The Philadelphia Business Journal as a Top 100 Companies in Philadelphia, Hall of Fame for five or more consecutive years. It was ranked as one of the "Best Places to Work" by the Philadelphia Business Journal.

Our team of associates at CES is highly motivated, innovative, and passionate about providing excellent Services to our clients. We look for individuals interested in growing with our company, and working in an exciting, open and collegial work environment. Our main office is in Philadelphia, with satellite offices in various U.S. states, Canada, Japan, India and Vietnam.

Position Summary

The Server & Application Services Administrator supports CES's Infrastructure Services organization through the design, automation, and management of hybrid on-premises and cloud environments. This role blends traditional server administration with modern identity, monitoring, and automation practices to deliver secure, reliable, and scalable systems. The ideal candidate has strong technical depth across Windows and Linux platforms, proficiency in scripting (PowerShell, Python, or Bash), and a collaborative mindset that drives modernization and operational excellence.

Key Responsibilities:

Server, Systems & Virtualization

• Install, configure, and maintain Windows and or Linux servers in both on-prem and cloud environments (VMware, Hyper-V, AWS, Azure).
• Manage Active Directory, DNS, DHCP, Group Policy, and file/print services.
• Perform capacity planning, patching, performance tuning, and preventive maintenance.
• Administer virtualization platforms and optimize compute, storage, and resource utilization.
• Execute regular system backups, restorations, and disaster-recovery testing using enterprise tools (Veeam, Rubrik, Commvault).
• Maintain accurate system documentation, topology diagrams, and operational procedures.

Cloud & Identity Management

• Deploy and manage cloud infrastructure in AWS and Azure, including compute, networking, and storage.
• Implement and maintain Infrastructure-as-Code (Terraform, CloudFormation, or ARM templates) to automate provisioning and configuration.
• Administer Microsoft Entra ID (Azure AD) for identity, access, and conditional-access management across hybrid environments.
• Manage collaboration and messaging services in Microsoft 365, including mailboxes, distribution lists, and security configurations.
• Support hybrid identity integrations between on-prem and cloud systems.
• Oversee certificate lifecycle processes and enforce least-privilege principles for all access management.

Automation & Orchestration

• Develop and maintain automation scripts using PowerShell, Python, or Bash to streamline server and service administration.
• Automate recurring infrastructure tasks such as provisioning, patching, monitoring, and compliance reporting.
• Identify and implement opportunities to reduce manual processes and increase operational efficiency.

Monitoring, Patch & Secrets Management

• Maintain and enhance enterprise monitoring and alerting tools (SolarWinds, Azure Monitor, AWS CloudWatch) to ensure service visibility and uptime.
• Automate incident detection, escalation, and service-workflow integrations with ITSM systems.
• Manage endpoint deployment, configuration, and patch compliance using centralized management tools (SCCM, Intune, etc.).
• Administer enterprise password and secrets-management platforms in alignment with security policies.

Network & Security Support

• Support and troubleshoot local and remote network connectivity, including VLANs, VPNs, and firewall rules.
• Collaborate with Security Operations for incident response, vulnerability management, and log review.
• Maintain firewall configurations, network documentation, and adherence to compliance frameworks (SOC 2, ISO
• Implement security hardening, antivirus/EDR deployment, and patching compliance for all managed systems.

Collaboration, Documentation & Support

• Partner with development, infrastructure, and security teams to ensure smooth deployments and integrations.
• Create and maintain clear technical documentation, SOPs, and knowledge-base articles.
• Participate in on-call rotation and planned maintenance windows to ensure 24×7 system availability.
• Provide Tier 3 escalation support for complex infrastructure and application-adjacent incidents.

• Education: Bachelor's degree in information technology, Computer Science, or a related field or equivalent hands-on professional experience.
• Experience: 5+ years administering Windows/Linux servers and hybrid cloud environments; 3+ years supporting identity, automation, or infrastructure services.
• Technical Expertise:
  • Scripting Languages: PowerShell, Python, Bash (required)
  • Cloud Platforms: AWS (EC2, S3, IAM, CloudWatch), Azure (VMs, Blob Storage, Entra ID, Microsoft 365)
  • Infrastructure-as-Code: Terraform, CloudFormation, ARM templates
  • Virtualization: VMware vSphere, Hyper-V
  • Configuration / Automation Tools: Ansible, Jenkins, Azure DevOps, Octopus Deploy
  • Monitoring: SolarWinds, Azure Monitor, AWS CloudWatch
  • Backup & DR: Veeam, Commvault, Rubrik
  • Endpoint & Patch Management: Intune, SCCM, or equivalent
• Preferred Certifications:
  • Microsoft Certified: Azure Administrator Associate
  • AWS Certified SysOps Administrator
  • VMware Certified Professional (VCP)
  • CompTIA Server+ or equivalent

Soft Skills

• Strong analytical and troubleshooting skills with an automation-first mindset.
• Excellent communication, collaboration, and documentation capabilities.
• Ability to manage multiple priorities and deadlines in a dynamic environment.
• Demonstrated accountability, initiative, and commitment to continuous improvement.

Summary

This unified role combines the infrastructure depth of a Server Administrator with the cross-platform versatility of an Application Services Administrator. It ensures the reliability, security, and scalability of CES's hybrid infrastructure through automation, identity management, and proactive system operations.

• Customized Energy Solutions offers competitive salary commensurate with experience.  Benefits include performance bonus and profit-sharing Medical Savings Account, comprehensive health Insurance, disability insurance, life insurance, and 401K matching and tuition reimbursement. Excellent opportunities for advancement.

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.