Afghan Welcome Center Project Assistant

POSITION:

Title: Project Assistant

Hours: 20 Hours per week

PROGRAM SUMMARY:

The Afghan Welcome Center (AWC) is[JB1] a non-political, non-partisan organization dedicated to fostering unity, harmony, and connection among Afghans living in Idaho. AWC supports Afghan refugees as they rebuild their lives by encouraging community engagement, offering programs that build essential skills, and creating spaces where individuals and families feel a sense of belonging. The Center also empowers Afghan refugees to advocate for their rights and participate in local decision-making. Through these efforts, AWC promotes mutual understanding, integration, and collaboration, helping both Afghan families and the wider community thrive together toward a brighter future.
 
POSITION SUMMARY:

The Project Assistant at the Afghan Welcome Center (AWC) supports the day-to-day operations and programs of the Center, ensuring it remains a welcoming, inclusive, and well-organized space for the community. This role requires a compassionate and detail-oriented individual with a social worker mindset, capable of multitasking, listening actively, and communicating clearly. The Project Assistant will help coordinate activities, manage the front desk, support and navigate community members, and assist with administrative tasks that keep AWC's programs running smoothly.

The ideal candidate is solution-oriented, culturally competent, and empathetic, with a genuine desire to help others grow and succeed. They should be comfortable working independently and collaboratively, available to work weekends, and possess a strong ability to adapt and learn. A background in community work and/or language skills is a plus. This position offers an opportunity to make a lasting impact by helping Afghan families feel at home and fostering positive connections between the Afghan and broader Idaho communities.

 PRIMARY DUTIES AND RESPONSIBILITIES:

• Oversee daily operations to ensure a safe, organized, and welcoming environment;
• Manage front desk functions, including greeting visitors and addressing inquiries;
• Refer new and existing clients to appropriate case management and resettlement agencies;
• Coordinate and support the implementation of programs, classes, and community events;
• Maintain accurate data collection, entry, and reporting systems;
• Maintain attendance records, schedules, and program documentation;
• Prepare and process invoices and other administrative duties;
• Communicate effectively with staff, volunteers, and community partners;
• Organize volunteers and donation initiatives supporting Center activities;
• Manage social media updates and assist with communications & community outreach;
• Maintain inventory of supplies and materials and ensure timely replenishment ;
• Build and maintain relationships with community partners to strengthen referral networks and service navigation;

ESSENTIAL REQUIREMENTS:

• Must be available to work evenings and weekends to support community programs and events;
• Strong organizational and multitasking abilities with exceptional attention to detail;
• Excellent verbal and written communication skills, with the ability to engage effectively across diverse cultures and backgrounds;
• Proactive and solution-oriented approach to challenges and problem-solving;
• Ability to manage time effectively, prioritize competing tasks, and meet deadlines;
• Comfortable working independently and collaboratively in a fast-paced environment;
• Familiarity with social media management and basic website maintenance preferred;
• Must have access to reliable transportation;
• Willingness to complete trauma-informed care training;
• Completion of a criminal history background check post offer of employment.

EXPERIENCE AND EDUCATION REQUIREMENTS:

• Minimum of two years of experience in customer service, community outreach, administrative support or other relevant field;
• Proficiency with Microsoft Office Suite, Google Workspace, Adobe, and data management tools;
• Experience working with a variety of language groups and cultures.

WORKING CONDITIONS:

• General office environment;
• Some field work: meeting clients, meeting community partners at external locations.

PHYSICAL REQUIREMENTS:

• Actively participate in the classroom work, engage with clients, frequently moving throughout the general shared spaces of our offices. 
• Ability to lift up to 30lbs and move light classroom furniture for setup
• Communicate with other staff members, students, and volunteers. Must be able to exchange accurate information in these situations.

Reasonable accommodations may be made for individuals with disabilities to perform the essential duties of this job.

TO APPLY: 

Complete the required Jannus, Inc. Employment Application available at  Please note that a cover letter and resume are required, and applications will be considered incomplete without this documentation.  If you need any support completing the application, please reach out to Jannus HR at Applications will be accepted through December 23, 2025. 

Jannus, Inc. is an Equal Employment Opportunity Employer

 Jannus does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.