Patient Care Associate

1 week ago

Commack, New York, United States Silfa Dental Aesthetics Full time

We're Looking for the Right Energy. Some jobs feel like a checklist. This one is built to energize you

Title:

  • Patient Care Associate - Treatment Coordinator

Company:

  • Silfa Dental Aesthetics

Location:

  • Commack, NY

WHY WORK WITH US FIRST:

Silfa Dental Aesthetics is known for its dedication to implant and cosmetic dentistry, combining expert care with a comfortable, patient-first approach. We've created a workplace that feels more like family, where your contributions are truly valued. Our team works in a collaborative and uplifting setting that promotes growth, learning, and shared success. Come help us change lives through exceptional dental care-one smile at a time.

WHAT YOU'LL TACKLE AS OUR PATIENT CARE ASSOCIATE - TREATMENT COORDINATOR:

  • Patient Advocacy: Clearly present and review proposed dental treatments, guiding patients through financial options and leveraging third-party partners to make cosmetic dentistry accessible.
  • Seamless Coordination: Collaborate closely with clinical and administrative teams to streamline same-day treatment acceptance and multi-visit planning, ensuring a smooth patient journey.
  • Strategic Scheduling & Record Management: Oversee patient scheduling for all appointments, from routine cleanings to surgical procedures, and meticulously maintain accurate, confidential patient records in compliance with HIPAA.
  • Financial Acumen: Handle all aspects of insurance verification, billing inquiries, payment processing, and end-of-day reconciliation to ensure financial accuracy and transparency for our cosmetic dentistry services.
  • Digital Workflow Support: Dive into cutting-edge digital dentistry, including Smile Design, CBCT coordination, and 3D-printed case planning (training provided), enhancing our commitment to modern cosmetic dentistry.
  • Ongoing Patient Engagement: Serve as a primary contact for patients, providing essential follow-up care, education on oral hygiene, and pre/post-operative instructions, reinforcing trust and treatment clarity.

BRING THESE QUALIFICATIONS?

  • 2+ years of experience as a patient care coordinator or front desk role in a dental or surgical practice
  • Strong knowledge of dental insurance and third-party financing
  • Highly organized, coachable, and self-motivated
  • Passion for patient care, storytelling, and creating unforgettable experiences
  • Familiarity with digital dentistry, 3D printing, or Smile Design is a bonus

COMPENSATION & PERKS:

Pay:

  • $23-$28 per hour

Benefits:

  • Medical benefits, a 401(k) with company match, competitive base salary, performance-based bonuses, paid time off (PTO), training and mentorship opportunities, growth into leadership, marketing, or digital case planning roles

APPLY NOW

Our application for the Patient Care Associate - Treatment Coordinator role is incredibly efficient and mobile-friendly, designed to be completed in just 3 minutes. Apply now and start your journey in cosmetic dentistry today

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