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QA Analyst, KEPM

2 weeks ago

Chicago, Illinois, United States Keeper Security Full time

Keeper Security is hiring a motivated and detail-oriented QA Analyst to join our KEPM (Keeper Endpoint Privilege Manager) team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper's affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at

About the Role

As a QA Analyst on the PEDM team, you will be responsible for validating the integrity, performance, and reliability of Keeper's enterprise-grade privileged data management systems. The PEDM suite supports key functionalities such as secret storage, vault management, access controls, audit logging, and enterprise integrations. You'll work closely with cross-functional teams including engineering, DevOps, and product management to test back-end services and interfaces, verify security rules and policies, and ensure that enterprise customers receive a robust, secure, and compliant experience. This entry-level position is ideal for someone eager to learn, with an eye for detail and a passion for helping deliver reliable, secure applications.

Responsibilities

  • Execute manual testing across PEDM services and interfaces, focusing on Operating System administration, API responses, backend workflows, and security configurations
  • Design, document, and maintain detailed test plans, test cases, and test scripts
  • Perform integration, functional, and regression testing on new features, system updates, and third-party integrations
  • Collaborate with engineers and product managers to understand technical requirements and product use cases
  • Identify, document, and track bugs in Jira, ensuring complete and clear reproduction steps.
  • Assist in implementing QA best practices for enterprise systems, including data integrity checks and role-based access verifications
  • Participate in QA automation strategy discussions and contribute to automated test coverage where applicable
Requirements
  • Strong attention to detail and a passion for software quality
  • Strong knowledge of Windows, Linux and Mac Administration
  • Understanding of file and directory level permissions
  • Clear understanding of Active Directory and group policy management
  • Azure Domain Services & Intune Deployment methodologies
  • Foundational knowledge of QA methodologies including functional, integration, and system testing
  • Basic familiarity with backend systems, logs, and cloud-based architectures (AWS knowledge is a plus)
  • Ability to clearly document and communicate test results and bugs
  • Proficiency with Jira or similar bug tracking systems
  • Strong collaboration and communication skills, especially in cross-functional remote teams
  • Due to the role's involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder)

Preferred Requirements

  • Exposure to security-related testing or working in a security-focused product environment
  • Understanding of RBAC (Role-Based Access Control), encryption standards, or IAM (Identity and Access Management)
  • Familiarity with test automation frameworks or scripting languages
  • Experience with CI/CD environments and QA in Agile workflows
Benefits
  • Medical, Dental & Vision (inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401K (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt