Program Director, Operational Planning

Job Title & Specialty Area: Program Director, Operational Planning

Department: DPMSC Admin

Location: Dallas, TX

Job Type: Remote (Must be a Texas Resident and willing to work onsite as needed)

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:

The Program Director, Operational Planning within the Children's Health Medical Group (CHMG) is responsible for overseeing the project management and onboarding of acquisitions integrated into CHST. This role, positioned under DPMSC, is integral to the successful integration of clinics into the system. Major responsibilities include leading a cross functional team with responsibility for planning/onboarding, risk and issue management, commitment request communication, status reporting, team member training, vendor management and additional tasks. This role will also lead large, high visibility long term programs and/or projects as needed.

Responsibilities:

• Responsible for overseeing acquisition onboarding into the system
• Leads cross functional workgroups consisting of representatives from various departments in order to ensure a smooth and successful integration of clinics into our health system
• Fosters consistency, quality and continuous improvement of the team's services and tools
• Develops and publishes dashboards and delivers presentations on program and project status, metrics and roadmaps
• Maintains understanding of current progress toward goals, implementation challenges, and develops comprehensive solutions to address them
• Provides for the orientation, training, continuing education and development of staff, as needed
• Demonstrates commitment to personal development and training and conducts project management training among staff, project teams and partners
• Manages program and/or project life cycle including commitment requests, initiation, planning, execution and close-out
• Demonstrates effectiveness in leadership through broad collaborative skills, deliberate decision-making and effective delegation and follow-up
• Builds the necessary partnerships and relationships with internal and external stakeholders to drive effective teamwork, collaboration and commitment across several disparate groups
• Maintains and communicates current knowledge of project management best practices and industry trends
• Acts as a neutral arbiter and help resolve disputes or disagreements in direction among working groups
• Effectively communicates the vision, purpose and value of the Children's Health Medical Group to various internal and external stakeholders
• Reviews and interprets data to communicate needs, opportunities and results
• Works independently, exercises appropriate action and good business judgment
• Comfortably adjusts to change and ambiguity
• Manages multiple priorities, organizes tasks and maintains control of workflow

WORK EXPERIENCE

• At least 7 years experience in business management, and/or project management and program management, with at least 3 years of experience in management of a large, complex program Required
• Project management experience with demonstrated success in leading teams, and meeting strategic goals Required

EDUCATION

• Four-year Bachelor's degree or equivalent experience Required

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits – How We'll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.