OS&D Clerk

1 day ago

Green Bay, Wisconsin, United States Dohrn Full time
Overview

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is currently seeking a Full Time OS&D (Overages, Shortages, & Damages) Clerk at our Green Bay, WI terminal.

Hours: Monday - Friday, 8:00am - 4:30pm

Pay: $19.00/Hour

Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.

POSITION SUMMARY:

Locating and correctly placing over, short, damaged, and missing freight as well as preventing claims.

Responsibilities

ESSENTIAL DUTIES

  • Daily telephone and written communication with internal and external customers
  • Locate missing freight and overages, shortages, and damaged freight
  • Monitor the OS&D webs 4.5 hours daily in addition to answering the OS&D and Driver lines
  • Review manifests, bills of lading, delivery receipts, and drivers' green sheets
  • Assist terminals in regards to all OS&D freight
  • Research miss-delivered freight and ensure it gets delivered correctly
  • Request dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destination
  • May assist with customer service/pick up calls and set appointments as needed
  • Other duties as needed
Qualifications

MINIMUM REQUIREMENTS

  • High School completion or equivalent
  • Computer skills including Microsoft Office
  • Ability to multi-task in a fast paced environment
  • Detail-oriented, problem-solver, self-motivated
  • Excellent verbal and written communication skills
  • Ability to establish and maintain great relationships with customers
  • Ability to work in a team as well as individually
  • Excellent attendance

WORKING CONDITIONS/PHYSICAL DEMANDS

  • Primarily sedentary work, which involves sitting most of the time
  • May be occasionally required to exert up to 20 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
  • The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
  • Visual Acuity including regular use of items including a computer screen or monitor
  • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
  • Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others

Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.

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