Area Operations Manager

Who We Are:

CSI International Inc, founded in 1989 and headquartered in Ft. Lauderdale, FL, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insurance. Throughout CSI International Inc.'s constant growth and evolution, our primary goal – exceeding our clients' expectations – has remained unchanged. Because of this, we enjoy an incomparable reputation for cost-effective solutions with responsive services with uncompromising quality.

What you'll be doing:

We are looking for an experienced Operations Manager to manage and support the work activities performed by our janitorial staff and ISPs. The Operations Manager has operational accountability for their assigned accounts and Account Managers; they must manage and train their team and inspect the building regularly to ensure customer expectations are met or exceeded.

Janitorial Operations Manager Responsibilities:

The Operations Manager reports to the Regional Director of Operations and is responsible for the following activities under the direction and guidance of the Vice President of Operations:

• Responsible for the management of a portfolio of accounts or assigned accounts, and the Managers and Supervisors assigned to each account.
• Conduct site evaluations/audits to buildings ensure that services are performed as contracted and meet the customer specifications
• Conduct quality assurance checks and manages materials inventory as well as general use of equipment buildings
• Carry out Management responsibilities in accordance with the Company's policies and applicable State and Federal laws
• Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets in ADP.
• • Resolve on-site services delivery problems if support is requiredfrom on site Manager
• Onboard and set-up training for all new employees (including hands-on training; job shadowing; etc.).
• Train by example: perform the duties of a janitor while they shadow you.
• Manage any employee relations or performance issues quickly and appropriately; Document and report to management or HR.

• Identify and communicate the need for any special project work to management.

• Ensure all safety policies and procedures; immediately report and investigate accidents.

• Complete training courses as required.
• Perform other duties as assigned

Janitorial Operations Manager Requirements:

• Minimum 10 years of supervisory experience, and up to date knowledge of cleaning practices/procedures.
• English/ Spanish Bilingual.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Strong customer service skills.
• Excellent attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Able to multi-task.
• Ability to show judgment and to work independently.
• High integrity and discretion required.

***CSI International, Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

***Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of CSI International, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. CSI International, Inc. also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team at

['Monday','Tuesday','Wednesday','Thursday','Friday'] 12pm to 8pm