IT Infrastructure Manager

Description
The IT Infrastructure Manager will oversee the organization's infrastructure, and security operations, leading the IT infrastructure team and ensuring alignment with overall business goals. Responsible for ensuring the security and efficiency of IT systems.

Essential Duties

• Infrastructure Management: Overseeing the operation and maintenance of the technology infrastructure, including hardware, network and cyber security.
• Team Leadership: Managing and mentoring IT infrastructure staff, including hiring, training, and performance evaluations. Managing external consultants and service providers.
• Security and Compliance: Ensuring the security of systems and data, implementing security policies, and adhering to industry regulations.
• Project Management: Overseeing the planning, execution, and completion of IT infrastructure projects.
• Budget Management: Advise and manage the IT infrastructure team's budget.
• Vendor Management: Negotiating and managing contracts with technology vendors.
• User Support: Providing technical support and guidance to users across the organization.
• Staying Up to Date: Keeping abreast of emerging technologies and trends and recommending their adoption to improve infrastructure operations.
• Communication: Effectively communicating with management, other departments, and the IT team.
• Establishes strong and effective working relationships that are conducive to maintaining a positive work environment.
• Ensures compliance with all company procedures and policies.
• Performs other duties as assigned.

Core Competencies

• Influential and Inspirational: Demonstrates the ability to convince others to embrace ideas, providing compelling arguments and making use of informal processes.
• Teamwork: Demonstrates ability to work well with others to accomplish common goals and build a positive climate and trusting relationships within teams.
• Action oriented: Demonstrates ability to take action and lead by example. Enthusiastically demonstrates sense of urgency.
• Accountability: Demonstrates ability to take responsibility and maintains sense of ownership and follow through on commitments. Sets high standards of performance.
• Entrepreneurship and Decision-making: Demonstrates means to discover opportunities in challenges, seek profit and sustainable growth, make courageous while sound decisions and demonstrate a good business understanding.
• Strategic and Visionary: Demonstrates the ability to develop strategies aligned to the organization's vision, putting them into action and taking a big picture view, considering future influences.

Supervisory Responsibility

• This position has direct supervisory responsibilities.

Working Environmental Conditions

• May be exposed to moderate heat, light dust, fumes, extreme temperatures, noise and hazards such as electrical shock or gases. Some outside assignments could involve exposure to adverse weather conditions. Adequate hearing protection is required for 85 decibels and above

The demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Requirements
QUALIFICATIONS:
Knowledge

• Knowledge of compliance requirements, regulations, standards, and best practices designed to protect sensitive data and systems
• Knowledge of in-depth IT requirements in various systems within a manufacturing environment
• Knowledge of ISO 27001 and other key standards

Skills

• Excellent interpersonal, oral, and written communication skills
• Ability to lead and work within a cross-functional team environment
• Ability to identify and resolve complex IT infrastructure issues
• Ability to develop and implement IT strategies that align with business goals
• Ability to manage IT projects from start to finish
• Possesses strong understanding of IT systems, networks, and security
• Fluent in English

Experience

• 7+ years of experience in an IT, manufacturing-based environment required
• 10+ years preferred
• Solid understanding of IT systems, infrastructure, and cyber security
• Working with other managers and leaders
• Experience leading a team

Education

• Bachelor's degree in IT, Information Systems, Computer Science or Business-related field required