Senior Deployment Engineering Manager

2 weeks ago

Costa Mesa, California, United States Anduril Industries Full time

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.Senior Deployment Engineer ManagerAnduril's Deployment Operations group is seeking a Senior Deployment Engineering Manager to join our team. In this role, you will lead and manage a team of deployment engineers to ensure the success and reliability of Anduril's fielded products.You will focus on the reliability, availability, and performance of force protection sensor suites, UAVs, and ground-based air defense systems globally. By bridging the gap between development and operations, you will combine software engineering principles with operational expertise to automate tasks, manage incidents, and enhance system stability.You will collaborate closely with other engineering and operations groups to continually improve and maintain these critical systems. Your responsibilities will include debugging, real-time response, rapid resolution, and root causing complex issues on electro-mechanical systems. You will shape product design changes and software updates based on lessons learned from support efforts.In addition to supporting existing customer solutions, you will work with business development and contracting teams to scope and shape prospective deployments, leveraging your deep understanding of Anduril's product capabilities to craft tailored solutions that meet customer requirements.What You'll DoProvide remote support to field operations groups as they install, operate and maintain Anduril's productsTroubleshoot complex hardware & software issues, driving short term resolution and identifying long term solutionsWork closely with development teams, product managers, and other stakeholders to ensure systems are designed and built with reliability in mindDrive continuous product improvement by leading post-mortem events involving engineering stakeholdersSet up and maintain monitoring systems to track system health and performance and define alerts to notify them of potential issuesBuild out data and telemetry infrastructure to monitor systems real time and consolidate fleet metricsCompile technical documentation to support customers, filed operations, and engineeringTravel to customer sites (

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