Bell / Valet Attendant

2 weeks ago


Honolulu, Hawaii, United States Coconut Waikiki Hotel Full time $20,000 - $40,000 per year

Overview

The Bell/Valet Attendant is responsible for creating a welcoming and efficient arrival and departure experience for guests. This dual-role position includes handling luggage, assisting with guest inquiries, and parking/retrieving vehicles safely and promptly. The ideal candidate demonstrates excellent customer service, professionalism, and attentiveness.

Duties

Bell Attendant Duties:

  • Greet guests upon arrival and departure with a warm, friendly demeanor.
  • Assist guests with luggage to and from rooms or vehicles.
  • Provide information about hotel services, local attractions, and transportation options.
  • Deliver packages, amenities, and messages to guest rooms.
  • Maintain cleanliness and organization of the bell stand and lobby area.
  • Coordinate with front desk for guest requests and transportation needs.

Valet Attendant Duties:

  • Greet arriving guests and safely park their vehicles in designated areas.
  • Retrieve guest vehicles promptly upon request.
  • Record vehicle information accurately (e.g., make, model, license plate).
  • Inspect vehicles for damage prior to parking and report any issues.
  • Maintain key security and follow safety protocols.
  • Assist with traffic flow and curbside management.

Requirements

  • High school diploma or equivalent preferred.
  • Valid driver's license with a clean driving record.
  • Ability to drive manual and automatic vehicles.
  • Previous experience in customer service or hospitality is a plus.
  • Friendly, courteous, and professional demeanor.
  • Ability to lift luggage up to 50 lbs and stand for extended periods.
  • Willingness to work weekends, holidays, and varied shifts.
  • Previous experience in hospitality or guest services is preferred.
  • Strong communication skills; bilingual abilities are a plus.
  • Familiarity with phone systems and front desk operations is advantageous.
  • Ability to provide excellent guest relations and maintain professionalism at all times.
  • Must be able to lift heavy luggage and stand for extended periods.
  • A positive attitude and willingness to work as part of a team in a fast-paced environment.

Join us in delivering outstanding service that makes every guest feel special

Job Type: Full-time

Pay: From $16.86 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Work Location: In person



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