Entry Level Customer Service Assistant

4 days ago


Miami, Florida, United States Alphabe Insight Inc Full time $56,000 - $60,000
Company Description

About Us

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Position Overview:

We are looking for a friendly and motivated Entry-Level Customer Service Assistant to join our team. This role is perfect for individuals who enjoy helping others and want to gain professional experience in a customer-focused environment. You will assist clients, answer questions, and ensure every customer receives a positive experience.

Responsibilities:

  • Greet and assist customers in person, over the phone, or via email

  • Provide information about company products and services

  • Help process orders, returns, and general inquiries

  • Maintain accurate customer records and documentation

  • Support team members with administrative and service-related tasks

Qualifications
  • High school diploma or equivalent

  • No prior experience required — training will be provided

  • Friendly, professional, and customer-oriented attitude

  • Strong communication and organizational skills

  • Basic computer and data-entry skills

Additional Information

Benefits

  • Competitive annual salary ($56,000–$60,000).

  • Opportunities for professional growth and internal promotion.

  • Comprehensive training and skill development programs.

  • Supportive, team-oriented work environment.

  • Paid time off and performance-based incentives.



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