HR Case Manager

2 weeks ago

Boise, Idaho, United States St. Luke's Health System Full time

Overview:

At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work.

What to Expect

The HR Case Manager is responsible for the investigation and administration of SLHS basic to intermediate leave of absence (LOA) claims. This role assists employees through the statutory and plan rules including working with and referring to internal and external resources.

  • Investigates and administers basic to intermediate claims under general supervision. Verifies compensability through research of plan, statutory rules, case law, contact with employees, medical providers, employer, in-house counsel and/or external counsel; makes determinations regarding Benefits.
  • Communicates benefits and/or decisions within established timeframes.
  • Maintains claim files and updates with information from employer, employee and medical providers.
  • Pays appropriate benefits on a timely basis in accordance with the applicable Plan and/or statutory regulation.
  • Reports on claims issues to key stakeholders, including, but not limited to: employee, medical providers, legal counsel, and/or leadership.
  • Collaborates with Employees, Department leadership, Employee Relations and/or external vocational rehabilitation consultants when an employee is released to return to work to determine available work within SLHS and/or the community.
  • Collects, analyzes and presents data.
  • Ensures compliance with applicable rules, regulations and policies.
  • Provides day-to-day advice, interpretation, and support to client departments regarding the application of human resources policies, guidelines, procedures, and best practices.
  • Performs other duties and responsibilities as assigned.

Minimum Qualifications

  • Bachelors + 0 years of experience OR
  • Associates + 2 years of experience OR
  • HS Diploma/GED + 4 years of experience

Preferred Qualifications

  • HR case management experience/leave of absence experience

What's in it for you:

At St. Luke's, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

  • Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

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