Staff Backend Engineer

2 days ago

San Francisco, California, United States Giga Full time $200,000 - $500,000

Location: San Francisco (100% In-Office)
Experience: 5+ years
Salary: $200K - $500k
• Offers Equity

About Us

At Giga, we're shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.

Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.

With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we're on track to power the next trillion voice interactions.

Why Join Us?

  • Momentum: Be a part of a team that has seen validation from both customers and investors alike

  • Ownership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company's technical direction

  • Growth: Develop yourself alongside top-tier engineers and Founders

About the Role

We're seeking a seasoned Staff Backend Engineer with hands-on experience in building processes & infrastructure. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.


What You'll Do:

  • Ship and Own Products: Rapidly contribute to our products, eventually owning your own product or product lines.

  • Design Scalable Solutions: Crafting systems that remain fast, reliable, and secure as we grow while owning key backend & infrastructure projects.

  • Translate Vision into Launches: Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.

  • Technical Leadership: Drive technical decisions and architecture design, shaping the foundation of our solutions.

Who You Are / Must-Haves:

  1. Exceptional Engineer

    • Backend: Strong experience in Python (Django experience is a plus)

    • Cloud: Proficient with AWS or Google Cloud

    • Scalability: Familiarity with Kubernetes and Docker is a plus

  2. Entrepreneurial: Preference for candidates with experience at successful startups — former founders are especially valued

  3. Seasoned: 8+ years of hands-on engineering experience with roles in leadership

  4. Gritty: Capable of working long productive hours

  5. Strong Background: Degree from a top-tier engineering program


Perks & Benefits

  • Extremely competitive total compensation

  • Equinox Membership

  • Wellness allowance

  • Full health, dental, and vision coverage

  • On-demand snacks, meals, and coffee to keep you fueled


Interview Process

  • Screening call w/ recruiting lead (20 min)

  • Intro call w/ Founding Engineer (15 min)

  • Live coding round w/ Founding Engineer (1 hr)

  • In-office interview (full day)

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