Front of House Shift Leader

1 week ago

Portola Valley, California, United States Alpine Inn & Beer Garden Full time

We are seeking a high energy, focused, flexible, and enthusiastic customer service professional to join our Shift Leadership team in the capacity as a Front of House Shift Leader. The Front of House Shift Leader is responsible for the leadership of all front of house operations staff during operating hours, to ensure that all staff are performing to company standards, policies, and procedures, and working alongside their teammates and with direction from management to ensure guest satisfaction. The shift lead is an extension of the management team, executing tasks as they relate to the guest's experience, to ensure each and every guest has the best quality experience at the Alpine Inn Beer Garden. The shift leads responsibilities include but are not limited to assisting the Manager on Duty (MOD) manage guest service, hosting, providing food and beverage service, taking guest orders, guest order resolution, and directing and advising of all front of house staff (e.g. runners, busser, bar tenders, hosts). Shift leads have additional responsibility for restaurant opening and closing, and the associated check list tasks that correspond to their respective shift. The Alpine Inn Beer Garden is an equal opportunity employer, offering a competitive hourly rate for this full time position.

Requirements/Responsibilities

Special Instructions

Please do not send any emails, resumes, or call.

We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

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