Director of Administrative Operations

1 week ago

Reno, Nevada, United States NRD Nevada Roofing Division LLC Full time

About Us:

Nevada Roofing Division is a fast-growing, high-performance roofing and reconstruction company serving Reno and surrounding areas. We're seeking a senior-level administrative leader to run our internal systems, manage the admin team, and keep our job pipeline tight, accurate, and on schedule.

About the Role:

We are hiring a Director of Administrative Operations to oversee our office administration, internal workflows, job tracking systems, and team performance. This is a top-tier position for someone who has experience leading office operations in the construction or roofing industry and can maintain structure, accountability, and results across all departments.

Key Responsibilities:

Systems & Workflow Oversight

  • Audit all JobNimbus projects weekly to ensure files, forms, and statuses are accurate and up to date.
  • Oversee digital filing systems and maintain SOPs for internal workflows.
  • Build and maintain checklists, automation rules, and tags in CRMs and project management platforms.

Team Management

  • Supervise and support Admin 1 through Admin 4 team members.
  • Monitor task progress, accuracy, and completion rates.
  • Train new hires and update training materials as processes evolve.

Financial Administration

  • Review all invoices before sending to clients.
  • Ensure lien waivers, W-9s, COIs, and vendor docs are completed and filed correctly.
  • Track reimbursements, job costs, and support payroll with accurate job numbers and logs.

Job & Calendar Coordination

  • Monitor and schedule inspections, permit pickups, and material deliveries.
  • Work with field crews to eliminate delays and track closeout progress.
  • Communicate with city offices, subcontractors, and clients professionally.

Reporting

  • Send weekly reports on open jobs, team performance, and issues to ownership.
  • Maintain internal tracking dashboards for jobs, permits, billing, and payroll support.
  • Assist with monthly job closeout accuracy reports (estimated vs. actual).

Requirements:

  • 5+ years experience in construction, roofing, or trade industry admin or coordination.
  • Proven experience managing office/admin teams.
  • Strong command of JobNimbus, Google Workspace, Slack, or similar systems.
  • Strong verbal and written communication skills.
  • Detail-oriented, dependable, and highly organized.

Preferred Qualifications:

  • Construction or subcontractor experience
  • Bilingual (English/Spanish)
  • QuickBooks, Wise Tack, or invoicing platform experience
  • Familiarity with Zapier, or light automation experience
  • Notary license or permit coordination experience

Benefits:

  • Performance-based bonuses
  • Room to grow into a multi-company operations role
  • Paid training and continuing education
  • Flexible hours once training and systems are mastered
  • Small, fast-moving team with direct access to leadership

Job Type: Full-time

Pay: $71, $106,558.60 per year

Benefits:

  • Flexible schedule
  • Paid time off

Ability to Commute:

  • Reno, NV Required)

Ability to Relocate:

  • Reno, NV 89503: Relocate before starting work (Required)

Work Location: In person

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