Maintenance Operations Coordinator

5 days ago

Kalamazoo, Michigan, United States Lukeman Property Management Full time

Summary:

The Maintenance Operations Coordinator plays a key role in supporting the daily maintenance operations of our property management company. This position oversees work orders, schedules, vendors, communicates with residents, and ensures repairs are completed efficiently and in compliance with company standards. The MOC serves as the central communication point between tenants, property managers, maintenance technicians, and third-party contractors.

Key Responsibilities:

  1. Management of Inventory & Assets:

  2. o Maintain monthly inventory count

  3. o Maintain maintenance vehicle inventory count
  4. o Assist in inventory purchasing and re-stocking
  5. o Maintain maintenance shop cleanliness
  6. o Fleet management: ensure all fleet vehicles are maintain, clean, and serviced

  7. o Responsible for small assets (tools, space heaters, dehumidifiers

  8. Management of Work Order Scheduling and Coordinating:

  9. o Serve as the primary contact for residents regarding maintenance updates, access arrangements, and service timelines.

  10. o Schedule maintenance technicians for routine repairs, turnovers, and emergency work
  11. o Coordinate vendor appointments for plumbing, electrical, HVAC, landscaping, pest control, and other specialized services

  12. o Assist with scheduling unit turns, renovation projects, and seasonal maintenance.

  13. Manage the Municipal Inspection Process:

  14. o Oversee Municipal Rental Code Requirements – scheduling, coordinating, and attending City Inspections

  15. o Coordinate Municipal required repairs based on code requirements from inspections

  16. o Ensure compliance with Municipal timelines on City requirements.

  17. Field & Key Coordination:

  18. o Responsible for posting all tenant notifications

  19. o Responsible for unit inspections: turnover, cleaning, pest treatment readiness, etc.

  20. o Responsible for meeting deliveries, business hour lock-outs, technician assistance, etc.

  21. Vendor & Contractor Management:

  22. o Maintain a list of approved vendors and ensure all documentation—licenses, insurance, W-9 is current

  23. o Obtain quotes, dispatch vendors, and coordinate entry into units when needed.

Qualifications:

  1. Education: High school diploma; an associate degree in business, accounting, or a related field is a plus.

  2. Experience:

  3. a. 1-3 years of experience in facilities coordination, property management, maintenance coordination or relevant field.

  4. b. Experience in property management, maintenance services, or inventory management is preferred.

  5. Technical Skills:

  6. a. Proficient in accounting software (e.g., QuickBooks, Yardi, AppFolio, or similar).

  7. b. Experience with inventory management tools or systems is a plus.

  8. c. Strong knowledge of Microsoft Office Suite, particularly Outlook

  9. Soft Skills:

  10. a. Excellent attention to detail and organizational skills.

  11. b. Strong communication and problem-solving abilities.
  12. c. Ability to manage time effectively and meet deadlines.

Working Conditions:

· Primarily office-based with frequent visits to rental properties

· Standard business hours, with some flexibility during peak periods.

Job Type: Full-time

Pay: $ $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Flexible schedule
  • Health insurance

Application Question(s):

  • What property management software do you have experience with?
  • What calendar management software do you have experience with?

Experience:

  • Property maintenance: 1 year (Required)

Work Location: In person

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