Senior Level, GenAI Architect

Senior Level, GenAI Architect

EXL
is seeking a visionary and technically adept
Senior Level, GenAI Architect
to join
EXL's AI Innovation & R&D
team, spearheading our innovative client-facing initiatives in the rapidly evolving fields of Generative and Agentic AI.

We seek a leader who excels at translating cutting-edge Generative and Agentic AI capabilities into tangible business value for clients and the organization. The ideal candidate bridges the gap between advanced AI research and practical, robust, scalable, and ethical business applications, possessing both deep hands-on technical credibility and strategic consulting acumen to architect and implement AI solutions at an enterprise scale.

We Offer:

• The opportunity to work on pioneering Generative and Agentic AI projects with a talented, global team.
• A platform to influence AI strategy and adoption for major clients across various industries.
• A competitive salary and comprehensive benefits package.
• A supportive, collaborative, and innovative work environment.
• The chance to be a visible leader and make a significant impact on the future of AI application.

About this Role:

This high-impact, senior consulting role requires a unique blend of deep technical expertise in AI solutioning and deployment, Fortune 500 client stakeholder management skills, and the ability to drive thought leadership.

You will be instrumental in advising Insurance, Healthcare, and Banking clients, designing cutting-edge AI solutions, leading complex implementations, and shaping EXL's strategy and market presence in Generative and Agentic AI.

You will collaborate closely with data science, technology, business development, and client teams to identify opportunities, architect robust solutions, and deliver transformative results.

Key Responsibilities:

• AI Architecture Innovation Research & Design:
  Focus on new innovative methods of designing and architecting AI and GenAI systems and be able to grasp and adapt monthly and weekly AI innovation coming out in the industry and apply it to our clients' use cases and needs in new modern ways.
• Client Advisory & Solutioning:
  Engage directly with senior client stakeholders (including C-suite) to understand complex business challenges, identify opportunities for GenAI and Agentic AI, and define project scope.
• Workshop Facilitation:
  Design, lead, and facilitate high-impact client workshops and strategy sessions focused on identifying and prioritizing Generative and Agentic AI use cases and roadmap development.
• Technical Leadership & Architecture:
  Design, architect, and oversee the development and deployment of scalable, robust, and cutting-edge Generative AI and sophisticated Agentic AI systems (including multi-agent workflows) for client and internal projects.
• Project & Engagement Leadership:
  Lead large-scale, complex Generative AI and Agentic AI projects from strategic conception through successful deployment, managing cross-functional teams (internal and client-side) and ensuring timely delivery of high-quality solutions.
• Technical Mentorship:
  Mentor and guide technical teams (data scientists, data and AI engineers) in best practices for advanced AI development, deployment, MLOps/LLMOps, and agentic system design.
• Stakeholder Management:
  Build and maintain strong relationships with key internal and external stakeholders, effectively communicating complex technical concepts and project progress.
• Quality & Best Practices:
  Ensure adherence to rigorous software engineering principles, Agile methodologies, and responsible AI practices throughout the solution lifecycle.
• Stay Current:
  Maintain deep expertise in the latest trends, research, tools, and technologies within Generative AI, Large Language Models (LLMs), and Agentic AI paradigms.

Qualifications:

• Minimum 10+ years of experience in AI/ML/Data Science, with 5+ years of significant leadership roles involving solution architecture, team management, and project delivery.
• Demonstrated track record of successfully architecting and deploying large-scale AI projects, preferably including complex GenAI and/or Agentic AI applications in enterprise or client settings.
• Prior experience in technology consulting or a client-facing technical specialist role within a technology provider is highly advantageous.
• Experience working effectively with global teams across multiple geographic locations is a plus.
• Bachelor's degree in computer science, AI, Machine Learning, or a related quantitative field. Master's or Ph.D. strongly preferred.
• Programming & Libraries
  : Deep proficiency in Python and extensive experience with relevant AI/ML/NLP libraries (e.g., Hugging Face Transformers, spaCy, NLTK). Experience using Cursor, Windsurf, Replit, and Github Copilot. FastAPI and API endpoints .
• LLM Expertise
  : Proven experience developing applications leveraging state-of-the-art LLMs (e.g., GPT series, Llama series, Mistral, Claude) including prompt engineering, fine-tuning, and evaluation.
• GenAI & Agentic Frameworks
  : Hands-on mastery of core GenAI frameworks (e.g., LangChain, LlamaIndex, Langfuse) and practical experience with Agentic AI frameworks and concepts (e.g., AutoGen, CrewAI, LangGraph, agent planning, tool use integration, multi-agent collaboration).
• AI Architecture
  : Deep understanding of AI/ML system architecture patterns, including microservices, event-driven architectures, and patterns specific to RAG (Retrieval-Augmented Generation), Graph RAG, Agentic RAG, and multi-agent systems.
• Data:
  Knowledge of industry approaches to data engines and data labeling like and Mercor. Experience with auto data-labeling and synthetic data generation techniques.
• Vector Databases & Embeddings
  : Expertise in working with various embedding models and vector databases (e.g., Pinecone, Weaviate, Chroma, FAISS).
• Advanced AI Concepts
  : Strong grasp of advanced techniques such as complex task decomposition for agents, reasoning engines, knowledge graphs, autonomous agent design, and evaluation methodologies for complex AI systems.
• Software Engineering
  : Strong foundation in software engineering principles for building scalable, maintainable, and production-ready AI systems.
• Cloud Platforms
  : Strong working knowledge and practical deployment experience on at least one major cloud platform (AWS, Azure, GCP), including their AI/ML services.
• LLMOps/MLOps
  : Expertise in designing and implementing robust MLOps/LLMOps pipelines for automated testing, CI/CD, monitoring, and governance of complex AI models and applications.

Preferred Qualifications:

• Proven ability to lead and motivate diverse, global teams
• Excellent communication skills, capable of explaining complex AI concepts to various stakeholders
• Excellent project and program management skills and experience working in Agile environments