Strategy & Operations Lead

3 days ago

San Francisco, California, United States StaffGreat Full time $120,000 - $180,000 per year

Our client, a
fast-growing AI platform
, is seeking a
Strategy & Operations Lead
to help design and scale the internal systems that power its rapid growth.

This is a
hands-on, high-impact role
for a sharp, resourceful operator who thrives in fast-paced environments, loves solving operational challenges, and takes full ownership from day one.

What You'll Do

  • Optimize Processes:
    Identify inefficiencies and build scalable systems across Product, Sales, Customer Success, and Engineering.
  • Drive Execution:
    Lead key cross-functional initiatives that improve how teams operate and deliver impact.
  • Manage Tools & Systems:
    Evaluate and implement internal tools that enhance collaboration and productivity.
  • Plan & Report:
    Support company planning cycles, track progress against OKRs, and ensure organizational alignment.
  • Document & Enable:
    Develop internal documentation, playbooks, and training materials to support operational excellence.
  • Connect Teams:
    Act as the glue between departments, removing roadblocks and ensuring speed and clarity across the organization.

Who You Are

  • 3 to 6 years of experience
    , ideally as a
    former consultant turned startup operator
  • Background in
    management consulting (required)
    ;
    startup operations
    or other high-intensity environments preferred
  • Hands-on, detail-oriented, and process-driven,
    you enjoy being in the weeds and improving unglamorous but critical systems
  • Hungry, scrappy, and resilient,
    able to thrive in ambiguity and move fast with limited resources

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