Innovation Kitchen Coordinator

The Middleby Innovation Kitchen's Coordinator, is an integral part of the MIK team. This position is the hospitality face of the MIK. This position collaborates closely with the CTOO, Chef, Marketing Director and Chef de cuisine to coordinate meetings and events for diverse groups. This position manages schedules, purchase supplies, cleans, greets guests, set up and serve meals, while helping to maintain the 40,000 sq. ft. facility located in Lewisville. The show kitchen operates Monday through Friday, 8:00 am to 5:00 pm, plus some after-hour events.

Key Aspects:

This role is responsible for planning and scheduling events through the Momentus Elite booking platform and ensuring clear, proactive communication of all event details to the MIK team. This position requires close interaction with guests, responding to needs and requests, managing all aspects of food and beverage service planning and execution. Additional responsibilities include coordinating event setup and takedown, maintaining the facility's professional appearance -including seasonal decorating-and arranging lodging for customers, chefs and executive leadership. The individual in this role represents Middleby with the highest level of professionalism, respect and hospitality, ensuring a positive and polished experience for all guests and partners. 

Quality and Excellence: 

These qualities are measured and evaluated through the ability to become knowledgeable about the facilities, equipment and operations, program planning and execution while developing an acute attention to detail leading to superior performance in guest satisfaction.

  Essential Functions:

• Daily manages the booking platform to ensure all event details, updates, and schedule changes are accurately reflected and communicated.
• Holds weekly meetings in order to align the MIK team for successful event execution.
• Schedules lodging for visitors to the MIK.
• Demonstrates dependable attendance and flexibility to accommodate business demands. 
• Must be available for evening and late-night hours based on business demands.
• Acts as the Host/Hostess greeting all visitors portraying the upmost hospitality.
• Manages vendor relations, shipping and receiving projects, placing orders, filing and transferring invoices according to procedure, within leadership budgetary guidelines.
• Ensures compliance with all safety procedures, protocols, certifications, and required facility permits.
• Maintains a clean professional workstation in the lobby 
• Monitors, secures and properly maintains all Middleby assets
• Procures office supplies and facility supplies.
• Communicates all supply needs to the Chef in a timely manner. 
• Monitors entire building access, opening and locking front doors daily
• Monitors budget performance. Including expense reports in a timely manner.
• Helps to maintain the seasonal facility decoration
• Offers suggestions for operational improvement and helps organizes tasks and procedures

Required Skills and Abilities:

• Associates degree
• 2 years related experience 
• Ability to read and accurately interpret equipment operation manuals, schedules, and procedural documents.
• Ability to write clear and organized task lists and supply lists as needed.
• Strong verbal communication skills; able to speak effectively with coworkers and guests.
• Demonstrated ability to apply common sense and sound judgment when following written, verbal, or diagram-based instructions.
• Commitment to continuous improvement and professional development.
• Reliable and punctual; consistently meets company attendance standards.
• Maintains a courteous and professional demeanor at all times.
• Strong work ethic with attention to detail and quality workmanship.
• Open and receptive to constructive feedback for growth and improvement.
• Service-oriented mindset with the ability to anticipate guest needs proactively.
• Excellent interpersonal skills with the ability to manage multiple priorities and meet deadlines effectively.