In Home Service Technician

3 days ago

Arlington Heights, Illinois, United States Sears Full time
Company Description

Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance.

Job Description

Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers' homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances.
Appliance maintenance responsibilities include:

• Providing timely and quality repairs of customers' products

• Maintaining high-quality customer service and care
• Promoting and selling additional products and services

• Meeting key performance metrics and/or productivity goals

• Providing knowledgeable and courteous repair service

• Looking for ways to improve business performance and enhance the customer experience

• Communicating benefits of the Value Added Services Process to the customer

• Maintaining truck stock inventory within the prescribed company guidelines and standards

• Following the truck maintenance schedule and keeping a clean, organized truck

Qualifications

Job Requirements As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Requirements of the Service Technician role include:

• CFC Certification required for refrigeration positions only.

• At least 1 – 2 years of appliance maintenance or repair technician experience, preferred

• Working mechanical knowledge, including the use of tools and test equipment

• Ability to perform accurate repair of customer product

• Must complete all technician training elements within required timeframes

• Ability to follow directions and specific process steps to ensure quality workmanship

• Flexibility to work variable and flexible hours, including overtime

• Ability to use a computer for parts inquiries and ordering

• Must pass pre-employment drug screen and criminal background check

Additional Information

No On Call Work No Sundays Join Us Today
Join the Sears Home Services team as an In-Home Appliance Service Technician
Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization?
Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers' homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances.

For the In-Home Service Technician, we provide the following:

• Service van

• Specialized tools

• Uniforms

• Laptop computer

• Smartphone

• Home dispatched (most locations)

• Industry training

• Various incentive plans

• Career opportunities

Join the Sears Home Service family Apply today
Please contact Jennifer at for details on how to apply or visit our website at .

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