Store Manager

Saratoga Outdoors (formerly known as Mountainman Outdoor Supply Company) is the leading independent outdoor specialty retailer in Upstate New York. Established in 1993 in New York's Adirondack State Park and now conveniently located in beautiful downtown Saratoga Springs, NY. We pride ourselves on outstanding customer service and carry the finest products the outdoor industry has to offer. Saratoga Outdoors offers premium outdoor brands that offer quality and functionality and wherever possible sustainable sourcing as well. Saratoga Springs store has captured "Best Of" awards in footwear, men's clothing, and outdoor sports, and has received numerous other awards in the industry as well. We are one of Patagonia's largest dealers in upstate New York and we have helped local and regional environmental organizations secure grants from Patagonia for protecting our natural environment. We are proud to be 1% for the Planet members, Grassroots Outdoor Alliance Members, and regular Protect the Adirondacks supporters. 

Saratoga Springs is a vibrant upstate New York community with a high-end customer base and a year-round retail business economy. It is a flourishing, community focused town supported by summer tourism and locals alike. Saratoga Springs is conveniently nestled between the 6-million acre Adirondack State Park and New York State's Capital in Albany, offering the perfect blend of history, arts, music, sports and natural beauty.

We are currently looking for a Store Manager to join our team at the beginning of 2026. This position will involve all aspects of the daily running of a successful outdoor specialty retailer including merchandising, marketing, purchasing, hiring and team development and special event coordination. If you are the right person to join our team of employees who pride themselves on the work they do, you will become part of an amazing family of outdoor enthusiasts. We provide a flexible schedule, retirement plan, paid vacation, substantial discounts on merchandise, and a positive, friendly work environment.

Your responsibilities will include (but are not limited to):

• Provide exceptional customer service through mentoring team members and leading as an example on the floor.
• Hire, train, and schedule staff while maintaining payroll targets.
• Achieve targets for sales, margins, customer service, and conversion rate.
• Execute and oversee daily store operations, including financial reporting, analysis, and coaching for success plans.
• Sales tracking and inventory supply management.
• Coordinate with our Marketing Director to produce social media content and execute marketing strategies.
• Monitor sales growth and profit margin objectives consistently in all channels of business.
• Organize and execute in-store sales, promotions, and events.
• Work with our Buyer to help identify the best brands, products, and successfully merchandise them.
• Build strong and mutually productive partnerships with suppliers and industry sales representatives.
• Adhere to and enforce all company policies and procedures.

Ideally you will have:

• 3+ years of proven experience as a Store Manager or Assistant Manager in a specialty gear and apparel operation.
• Excellent verbal and written communication skills.
• Merchandising skills and experience.
• Marketing skills and financial acumen.
• Scheduling flexibility including nights and weekends.
• Demonstrated ability to motivate, lead and delegate.
• Exhibit a high degree of flexibility, maintain a solution-driven focus in challenging situations, and adapt quickly to changing business requirements.
• Excellent computer skills and experience with the Microsoft Office Suite and POS systems.

What we offer:

• Competitive salary and performance-based compensation package.
• Health Insurance
• Vacation and Leave Time
• Retirement Program