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Senior Manager, Commercial Operations

1 day ago

Irving, Texas, United States REVISION Full time

About Us

Revision Skincare products deliver benefits you can see for yourself, whether as part of a rejuvenating regimen or enhancements to in-office procedures. Our commitment to clinical testing is modeled on the principles of pharmaceutical protocols, and our pioneering innovation disrupts the status quo. Our superior formulation philosophy delivers transformative results while promoting skin health.

Position Overview

The Senior Manager, Commercial Operations is responsible for establishing and executing the strategies and processes that drive operational excellence across Revision Skincare's sales organization. This role combines process optimization & governance, development of executional tools, reporting/analytics, and cross-functional coordination to ensure the sales organization meets revenue targets with precision and efficiency.

Key Responsibilities:

  • Selling Guidelines & Enablement
  • Define and Govern requirements for key sales execution processes, inclusive of: Strategic Accounts, Account Segmentation, Business Planning
  • Develop / Update "Revision Playbook" selling guidelines, in partnership with key cross-functional partners, inclusive of Brand Guidelines, Promotional guidelines, Selling Aides, etc.
  • Partner with Marketing to shape and publish annual promotional calendar
  • Partner with Key Stakeholders to develop robust selling aides and Field Sales promotional, marketing materials
  • Business Performance & Analytics
  • Establish and own on-going business performance tracking updates (Consumption, Revenue, Region/Territory trends)
  • Lead monthly / quarterly business reviews with Sales Leaders and Key Stakeholders, inclusive of trends, insights, and input to business plans
  • Support Forecasting Process
  • Build baseline forecasts to inform business plans, Field Sales forecasting
  • Support CCO and RSD leaders with forecast accuracy analytics, and business performance trends (new account retention, NPD performance, Velocity, etc.)
  • Deliver insights on promo ROI, MAP compliance, and gross-to-net.
  • Partner with stakeholders to inform NPD forecasts
  • Identify opportunities to automate, streamline processes, where applicable.
  • Cross-Functional Alignment
  • Partnering cross-functionally to provide Sales inputs and translate Revision business strategies into Sales execution guidelines, inclusive, but not limited to:
    • NPD "voice of customer inputs" and forecasts and translate into sales presentations
    • Delivery of Brand Guidelines and Marketing materials to Sales Team
    • Business planning and Forecasting inputs
  • Pricing, Contracts & Compliance
  • Enforce pricing guidelines, MAP policy, and terms compliance across channels.
  • Maintain contract repository and renewals calendar; ensure audit-ready documentation.
  • CRM & Technology (Salesforce-centered)
  • Drive adoption (training, usage metrics) and data integrity (duplicate management, required fields).
  • Partner with IT/Marketing on integrations (e-commerce, ERP, marketing automation).
  • Compensation & Incentives
  • Support commission calculation, dispute resolution, and policy adherence.
  • Track SPIFFs and incentives; monitor impact on revenue quality and margin.

Qualifications

  • Bachelor's degree in Business, Finance, Analytics, or related field.
  • 5–7 years in Sales Ops/Commercial Ops or Strategy, Trade Marketing or Sales Strategy; beauty/derm/skincare or CPG experience preferred.
  • Demonstrated experience in establishing business processes and strategy, building governance, and process improvement.
  • Strong analytical proficiency
  • Clear communicator; collaborative; detail-oriented; thrives in a fast-moving environment.

Core Competencies

Operational excellence
• Analytical rigor
• Stakeholder partnership
• Systems fluency
• Integrity & compliance mindset
• Continuous improvement

Compensation & Benefits

  • Competitive base salary plus commission.
  • Comprehensive benefits package including health, dental, vision, and 401(k).
  • Professional development and career growth opportunities.

Equal Opportunity Employer

Revision Skincare is an Equal Opportunity Employer and values diversity in the workplace.