Maintenance Technician II

Purpose

The Maintenance Technician ensures that resident units, common areas, and property grounds are safe, functional, and well-maintained. Working under general supervision, you will perform preventative maintenance, repairs, and service coordination while providing excellent support to residents, management, and vendors. Your work helps create a comfortable, high-quality living environment that reflects the mission and values of National Church Residences.

Key Responsibilities

Property Maintenance

• Perform general maintenance in resident units and common areas, including carpentry, painting, drywall repair, and appliance maintenance.
• Prepare vacant units for move-in, ensuring timely painting, cleaning, and carpet care.
• Diagnose and repair issues related to HVAC, electrical, plumbing, carpentry, drywall, exterior structures, and appliances; coordinate third-party contractors as needed.
• Conduct scheduled preventative maintenance, inspections, and testing; maintain accurate logs and records.
• Service and maintain security systems, fire alarms, and door locks.
• Participate in on-call duties as scheduled and respond to maintenance emergencies promptly.

Property Grounds & Common Areas

• Maintain landscaping, parking lots, driveways, and walkways, ensuring safety and cleanliness.
• Remove trash and maintain dumpster areas, clean common areas including dusting, vacuuming, mopping, and restroom upkeep.

Records & Compliance

• Maintain accurate maintenance records, track preventative maintenance, and complete work orders according to policy.
• Follow all Material Safety Data Sheet (MSDS) instructions for proper use, disposal, or spill response.
• Ensure compliance with fair housing laws and organizational policies.

Communication & Collaboration

• Build and maintain positive relationships with residents, coworkers, management, vendors, and service providers.
• Keep management informed of maintenance needs, property concerns, and ongoing projects.
• Assist vendors and service providers as necessary.

Other Duties

• Perform other maintenance-related tasks as assigned.
• Complete required training and continue developing professional skills.

Expectations

• Maintain resident units and common areas in excellent condition, ensuring timely readiness for new residents.
• Identify and address maintenance needs promptly or escalate unresolved issues to management.
• Perform preventative maintenance and repairs effectively in accordance with established standards.
• Demonstrate professionalism, teamwork, and leadership consistent with National Church Residences' Core Values: Mission, Compassion, Leadership, and Professionalism.
• Adhere to all company policies, procedures, compliance requirements, and regulatory standards.
• Uphold resident rights, providing services with dignity, respect, and safety.
• Achieve high resident satisfaction scores.
• Maintain flexibility for travel and on-call responsibilities; provide proof of insurance for personal vehicles used for work.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 2–5 years of maintenance experience preferred.
• Skills & Abilities:
• Proficient in electrical, plumbing, HVAC, carpentry, drywall, exterior structural repairs, and appliance maintenance.
• Strong problem-solving skills with attention to detail.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities.
• Effective communication and interpersonal skills; professional and courteous with residents and coworkers.
• Competent with basic computer or tablet software for record-keeping and reporting.
• Licensure / Certification: HVAC certification required. Valid driver's license and compliance with National Church Residences' motor vehicle policy.

Why Join Us:

At National Church Residences, we're committed to supporting those who support others. We offer a comprehensive benefits package that includes medical, dental, and vision insurance; generous paid time off and holidays; and a retirement plan with a 100% employer match on your pre-tax contributions up to 5%. You'll be part of a mission-driven team that values your work and invests in your future.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.