Banquet Server

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Banquet Server will provide a range of services, including concessions, buffet, tableside, and cocktail, with event styles varying from casual to gala. Servers will assist with Breakfast, Lunch, and Dinner events and must have flexible availability for on-call/event-based scheduling. Responsibilities include set-up, execution, and breakdown of banquet and concession-style events, while ensuring clear communication with guests and the culinary team. Servers are expected to stay composed and flexible in a fast-paced environment, demonstrating strong initiative and teamwork to ensure event success.

This role will pay a flat hourly wage of $16 to $ tips

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

The Palm Beach County Convention Center is a multi-purpose facility in West Palm Beach, Florida, managed by the Oak View Group. The Center features a 100,000 square-foot exhibit hall, a 22,000 square-foot ballroom and 21,000 square feet of flexible meeting space, as well as connecting to the 400-room Hilton West Palm Beach.

Responsibilities

• Prepare event spaces by creating and setting up roll ups, laying tablecloths and linens, arranging place settings and more.
• Provide daily service by attending to event guests at beverage stations, coffee carts, concession stands, grab-and-go carts, buffets, plated meals, and more.
• Ensure food items are served promptly and at the correct temperature as they become available from the kitchen.
• Maintain neat presentation of all items with no spill-over.
• Pre-bus and fully bus tables as needed during peak periods and after service.
• Stock beverage stations as necessary (e.g., ice, juices, glassware, sugar packets, etc.).
• Respond promptly to customer needs and requests.
• Communicate effectively with bartenders, supervisors, and kitchen staff to ensure smooth service and a positive guest experience.
• Build and maintain knowledge of bar offerings to accurately answer patron questions.
• Stay informed about the menu and any special items being offered.
• Maintain a clean and professional appearance at all times.
• Maintains availability to work during many peak periods.

Qualifications

• Ability to work weekdays and weekends, with availability for some morning, noon, and evening shifts on an on-call/event-based schedule.
• Must provide regular and consistent written availability to management.
• High School Diploma, G.E.D., or related food service experience required.
• Knowledge of food safety and sanitation regulations.
• Must obtain and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work effectively in a team-oriented, fast-paced, event-driven environment.
• Strong communication skills to interact with employees, management, and guests in a professional and respectful manner.
• Physical ability to lift and move heavy objects, such as boxes and equipment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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