VP, Privacy Compliance

Who We Are
Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world's most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker's list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For
The VP, Privacy Compliance is responsible for developing, implementing, and overseeing the bank's comprehensive privacy program. This senior leadership role ensures the bank maintains compliance with all applicable privacy laws and regulations while supporting strategic business objectives and maintaining trusted relationships with regulatory bodies.

Responsibilities:

• Develop implement and maintain of comprehensive privacy programs across the banking organization
• Provide strategic direction for privacy initiatives while ensuring alignment with the bank's business goals
• Lead compliance risk assessments related to privacy laws applicable to banking
• Establish privacy policies, procedures, and guidelines that ensure the protection of customer and employee personal information.

• Monitor changes in privacy regulations and implement necessary program adjustments including but not limited to:

• Gramm-Leach-Bliley Act (GLBA) and Regulation P

• Fair Credit Reporting Act (FCRA) and FACT Act
• California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
• General Data Protection Regulation (GDPR) for applicable operations
• State data breach notification laws
• Right to Financial Privacy Act (RFPA)

• New York State Department of Financial Services (NYDFS) cybersecurity regulations

• Collaborate with legal, information security, and operations departments to implement consumer-focused compliance controls and privacy by design principles

• Develop and manage customer disclosure policies, procedures, and standards for banking products and services
• Oversee data breach prevention, detection, and response protocols specific to banking customer information
• Serve as a key subject matter expert on privacy laws and regulations to senior leadership
• Manage relationships with banking regulatory authorities and respond to regulatory inquiries and examinations with relevant regulatory authorities (FDIC, NJDOBI, Federal Reserve, CFPB, etc.)
• Build and lead a team of privacy professionals and establish appropriate training programs
• Report on privacy metrics and program effectiveness to executive leadership and the Board

Qualifications:

• Bachelor's degree required, advanced degree in law, business, or related field preferred
• 10+ years of experience in banking compliance, with emphasis on consumer protection and privacy regulations
• Deep knowledge of privacy regulations including GLBA, RFPA, FCRA, CCPA, GDPR and other relevant state banking laws
• Demonstrated expertise in privacy principles, data governance frameworks, and information lifecycle management as they apply to banking customer data
• Proven track record of proactively monitoring regulatory developments and successfully implementing changes to compliance programs in response to evolving privacy legislation
• Experience developing cross-functional privacy impact assessment methodologies and data mapping processes to ensure comprehensive regulatory coverage
• Ability to translate complex regulatory requirements into practical banking solutions

Salary Range: $200, $220,000.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.