Crisis Support Specialist

1 week ago

Chicago, Illinois, United States Thresholds Full time $42,000 - $72,000 per year

When people experience a mental health crisis, they are faced with the decision to go to the emergency department or to try to manage the crisis themselves. The Living Room offers an alternative: a community crisis center—a welcoming, accepting, and calm environment where Crisis Support Specialists provide advocacy, information, and peer support.

As a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis.

A welcoming environment is key to the success of the Living Room, so you will greet guests and learn their names as part of inviting them to take the lead in determining their recovery path. Crisis Support Specialists will also prepare food for guests and ensure that the space is neat and tidy.

Keep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees.

To succeed in this role, you need:

  • Lived experience of mental health recovery
  • Effective communication and relationship-building
  • Good writing skills
  • Strong time management and organization
  • To be at least 21 years old
  • Ability to work assigned schedule: Saturdays & Sundays 7:00am - 3:30pm

Many education and experience paths are eligible for this role:

  • High school diploma or GED certificate required
  • Higher education in Psychology, Social Work, Counseling or related field preferred
  • Certified Recovery Support Specialist (CRSS) preferred

What sets Thresholds apart:

  • Competitive pay – Salary Range: $ $30.00 hourly
  • Based on education, experience, and clinical licensure
  • PTO Available
  • 403(b) retirement plan with 3% employer match
  • Robust employee assistance program (EAP)

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Senior Crisis Counselor

    16 hours ago

    Chicago, Illinois, United States Trilogy Full time

    THIS ROLE REQUIRES A CARPay Range: $ /hrSchedule: Saturday 7am - 7pmTrilogy has received funding from the State of Illinois to develop and implement mobile crisis response program in response to the recognition that mental health crises are not currently addressed in the most effective, safe, and trauma-informed way. Trilogy will provide mobile crisis...

  • Residential Support Specialist

    2 weeks ago

    Chicago, Illinois, United States Thresholds Full time $45,920 - $60,000 per year

    Do you enjoy getting to know someone and coaching them towards achieving their goals related to work, relationships, and independent living? You could make a difference in someone's life every day as a Residential Support Specialist (RSS) working with young adults between the ages of 16-21.Residential Support Specialists work one-on-one and in groups with...

  • Behavior Support Specialist

    1 week ago

    Chicago, Illinois, United States Specialized Education Services Full time $42,000 - $44,000

    Company OverviewShine on as a behavior support specialist.Specialized Education Services, Inc. (SESI), a division of FullBloom, is a premier provider of education services for K-12 students who require additional supports to overcome challenges that impede success in a traditional school setting. SESI partners with school districts to run in-district...

  • 988 Crisis Counselor

    2 weeks ago

    Chicago, Illinois, United States NAMI Chicago Full time $40,000 - $60,000 per year

    DescriptionType: Part-TimeReports to:988 Crisis SupervisorOffice Location:Fully remote position. Must be based in the Chicago area and available to come to the Chicago office (224 W. Hill Street, Suite 410, Chicago, IL) as requested for in-person trainings and meetings.Shifts Available*:Evening Shift, Saturday & Sunday 3:45 PM – 12:15 AMBackgroundGuided by...

  • 988 Crisis Counselor

    3 days ago

    Chicago, Illinois, United States NAMI Chicago Full time

    DescriptionType: Full-TimeReports to:988 Crisis SupervisorOffice Location:Fully remote position. Must bebased in and workingin the Chicago area and available to come to the Chicago office (224 W. Hill Street, Suite 410, Chicago, IL) as requested for in-person trainings and meetings.Shifts Available*: Two shifts available,Friday - Tuesday, 11:45pm - 8:15 am...

  • Mental Health Support Specialist

    1 day ago

    Chicago, Illinois, United States National Youth Advocate Program Full time

    Mental Health Support Specialist for the Center for Family Engagement and Well-Being program.Shift available - 11PM to 7AMLocation: 777 N. Green Street, Chicago, IL 60642Position SummaryThe Mental Health Support Specialistprovides timely mental health evaluation and assessment data to help determine the correct service venue for the client.Working At...

  • Helpline Specialist

    5 days ago

    Chicago, Illinois, United States NAMI Chicago Full time $21 - $22

    Reports to: Helpline Supervisor Office Location:  224 W Hill St Suite 410, Chicago, IL; required in-office minimum of 3 days per week (hybrid work policy subject to change)  Shift:   Full-time and Part-time schedules available. Background:Guided by the experiences of those living with mental health conditions and rooted in equity, NAMI Chicago educates...

  • Part-Time ASL Community Support Specialist

    1 week ago

    Chicago, Illinois, United States Thresholds Full time $42,000 - $53,000 per year

    The Community Support Specialist provides direct service to clients through individual and group counseling/therapy, vocational support, crisis intervention, and psycho-social rehabilitation. They identify risk factors related to relapse and develop relapse prevention plans and strategies.ESSENTIAL DUTIES & RESPONSIBILITIESDevelops and reviews members' care...

  • Family Support Specialist

    2 weeks ago

    Chicago, Illinois, United States Marillac Stt Family Services Inc Full time $52 - $62 per year

    JOB TITLE: Family Support Specialist STATUS: Full TimeFLSA STATUS: Non-Exempt HOURS/WEEK: 40DIVISION: Marillac Social CenterDEPARTMENT: Family Support ServicesDIRECT SUPERVISOR: Family Support Service SupervisorDIRECTLY SUPERVISES: NoneMissionMarillac St. Vincent Family Services strengthens, empowers, and gives voice to those in need - in the...

  • Technology Support Specialist

    4 days ago

    Chicago, Illinois, United States Bickerdike Redevelopment Corporation Full time

    POSITION DESCRIPTIONPOSITION TITLE: Technology Support SpecialistPAY RANGE/GRADE:   $60,000 - $70,000 (Commensurate with Experience) /Grade 5The compensation listed is the current salary range for the position. Final offer may be determined by multiple factors including but not limited to, qualifications, skills, experience, and other relevant...