Managing Director, Regional Market Executive_Mid Atlantic

Managing Director, Regional Market Executive (RME) – Mid-Atlantic

The Managing Director, Regional Market Executive (RME) – Mid-Atlantic is responsible for leading a territory of ~20 branches across DC, VA, MD and NJ. This includes direct oversight of 12 Branch Managers and their teams, who deliver Wealth Management services to individuals and families to meet their financial needs. As a senior leader, the RME is accountable for driving sales and relationship management excellence, fostering a culture of compliance and supervision, and executing Schwab's strategic priorities for accelerated growth and operational excellence. The RME partners with Branch Managers to develop and execute effective local business plans aligned with Schwab's broader strategic goals and growth initiatives. Additional responsibilities include advancing Schwab's Branch Network priorities, supporting the Branch Network real estate strategy, and representing the Schwab brand across the Mid-Atlantic territory.

Working in close partnership with their team, the RME inspires a shared vision for success and growth across the branch network. This leader is responsible for guiding multiple, diverse geographies within the region and partnering with Branch Managers to elevate Schwab's brand presence and reputation in local markets. As a coach to a team of coaches, the RME ensures consistent focus on client acquisition, retention, and growth, while fostering staff development through performance management, coaching, and employee engagement. The role requires strong virtual leadership capabilities to effectively support geographically dispersed teams.

This leader can be based anywhere in the Region.

Key Responsibilities:

Leadership & Culture

• Serve as a visible ambassador of the Schwab brand, consistently representing its values in all interactions.
• Champion enterprise-wide initiatives by leading change management efforts across the region, ensuring alignment and adoption at all levels.
• Translate corporate-led initiatives into localized leadership messages that resonate with teams and drive engagement.
• Deliver consistent execution of internal and external sales activities and strategies including design, implementation, training, communication and assessment of initiatives, contests, incentives in support of retail and organizational sales goals.
• Inspire and motivate teams through transparent communication and coaching, fostering a culture rooted in trust, accountability, and success.
• Model Schwab's core values through actions and decisions that earn and uphold client trust.
• Drive employee engagement within the assigned market by promoting positive outcomes and implementing actionable plans to address areas of opportunity.
• Facilitate active participation in all communications, including Area sales meetings, to ensure alignment and collaboration.
• Lead authentically, make tough decisions and think beyond the immediate issue at hand.
• Through collaboration, effective communication and partnership, network with employees within the region and externally across regions/departments to resolve issues, gain needed information and influence action taken and outcomes.
• Adapt leadership style to connect meaningfully with staff, peers, leaders, and clients.
• Cultivate a high-performing, diverse team with complementary skills and abilities. Foster a sense of community across the area, resulting in sharing standard methodologies.

Business Strategy & Execution

• Operate with an ownership mindset to support the development of comprehensive local business plans aligned with Schwab's strategic priorities and the broader Branch Network objectives, with a focus on growing market share and client assets.
• Define clear, measurable goals and performance expectations for designated locations, and regularly communicate progress to ensure alignment and accountability.
• Implement and evaluate targeted campaigns to drive sales performance and enhance client engagement.
• Champion operational excellence by identifying and executing process improvements that increase efficiency and elevate the client experience. Foster a culture of innovation and continuous improvement.
• Practice effective resource management, fully using our current investments and advocating for high value additions.
• Grow, enhance and use internal/external business partnerships to influence business success.
• Maintain a deep understanding of competitor and industry trends through proactive market intelligence (e.g., advertisements, recruitment activity, community involvement, mystery shopping) to inform local strategy and communications.
• Support Branch Manager's responsibility for local leadership and uniqueness of that market, helping them optimize local opportunities.

Talent Development & Management

• Coach Branch Managers and team members to elevate leadership capabilities and team performance through regular formal and informal coaching.
• Build succession plans and recruit top talent to support long-term growth.
• Hold employees accountable for achievement of quantitative and qualitative measures.
• Promote a culture of recognition, development, and accountability.

Risk & Compliance Management

• Drive a culture of Compliance and Risk Management.
• Proactively identify audit and compliance risks in partnership with the Supervision and Controls Team.
• Ensure Branch Managers observe Financial Consultants' sales practices to support effective coaching and risk oversight.
• Uphold Schwab's brand and shareholder value through strong stewardship and ethical leadership.
• Maintain working knowledge of applicable rules, regulations, policies, and procedures, and seek compliance or legal guidance when necessary.
• Implement and carry out Charles Schwab & Co. Inc. policies, procedures and supervisory systems for all the individuals subject to his/her supervision (including individuals who are supervisors). This includes compliance with The Charles Schwab & Co. Inc. compliance manual, business unit specific policies/procedures, federal/state securities laws/regulations and applicable rules of FINRA, NASD, MSRB, CBOE, NFA and exchanges of which Charles Schwab & Co Inc. is a member.
• Ensure all individuals under supervision, including supervisors, are appropriately qualified through relevant experience, licensing, and training to perform their responsibilities effectively.
• Distribute new and amended policies/procedures as they are published and provide training on such when needed.
• Implement appropriate security measures to safeguard Charles Schwab & Co. Inc. books/records and proprietary and client information.

Required Experience:

• 10+ years of sales and leadership experience in a financial services capacity of similar scale and complexity.
• Prior sales management experience as well as exposure to other branch functions including Operations, Technology, Human Resources, Supervision, Compliance, etc.
• Ability to build trust and cultivate partnership, resulting in a positive and effective culture within locations, as well as across the larger team
• Consistent record of building and developing strong and collaborative teams through engagement and collaboration
• Ability to set clear expectations and hold teams accountable for significant results, raising the team up to their full potential through coaching and support.
• Bachelor's degree required.
• Active and valid Series 7; 9/10; and series 66 required.
• Active and valid Series 24 preferred

Preferred Experience:

• Ability to inspire shared vision with a strong drive for results
• Strong people, process and business leader. Demonstrates solid discernment and ability to make sound business decisions
• Ability to build and sustain strong trusted partnerships with employees, peers and colleagues in other work groups based on mutual trust.
• Sound operational & supervisory judgment
• Effective time leadership skills able to prioritize issues and invest time where appropriate
• Constant drive for innovation and continuous improvement benefiting the client experience
• Consistent track record to speak and act with confidence as well the ability to command the attention of an audience
• Ability to recruit, develop & align talent at a leader level to meet business goals
• Demonstrate commitment to holding yourself and others to high degree of integrity
• Demonstrates skills in providing guidance and leadership to a team of managers responsible for employee coaching, development, recognition and performance management
• Ability to assess when direct management of a situation is required or when discretion and independent decision-making is appropriate

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance