Commercial Collections Specialist

Burke Moore Law Group (BMLG) is seeking a Commercial Collections Specialist (B2B Recovery) to join our growing Pre-Legal team. This role is best suited for professionals with a background in commercial collections, insurance recovery, utility damage claims, or sales roles involving negotiation and closing.

This is not consumer collections. The role focuses on recovering outstanding balances from businesses, contractors, insurers, and commercial entities through professional communication, negotiation, and detailed documentation. Candidates must be comfortable managing complex files, negotiating resolutions, and driving recoveries in a fast-paced environment.

Key Responsibilities

• Manage assigned commercial recovery accounts, including utility damage, insurance recovery, and other B2B claims
• Communicate professionally with contractors, insurers, claim adjusters, investigators, and corporate representatives to resolve claims
• Review contracts, invoices, investigative reports, and supporting documentation to determine liability and recovery strategy
• Negotiate payments, settlements, and resolutions within established authority levels
• Accurately document all activity in the firm's case management system
• Collaborate with legal and compliance teams to ensure adherence to firm policies, state laws, and client guidelines
• Maintain strong customer service while driving results and accountability

Qualifications

• 3–5 years of experience in commercial collections, B2B recovery, insurance recovery, subrogation, utility damage claims, or sales/closing roles
• Proven negotiation and closing skills
• Strong analytical and problem-solving ability
• Experience interpreting contracts, invoices, and claim documentation
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Excel and Microsoft Word
• Experience in a legal, insurance, or recovery-focused environment preferred
• Ability to manage a fast-paced workload and work independently while collaborating with a team
• Professional demeanor and ability to work with a wide range of personalities

Additional Information

• This is a pre-legal recovery role, not an attorney position
• Performance-based incentives may be available
• Candidates with sales, negotiation, or closing backgrounds are strongly encouraged to apply

Compensation & Benefits

Hourly base pay plus uncapped tiered commissions, with a paid training ramp and reduced initial thresholds. Commission eligibility and payment are governed by the firm's written compensation plan in effect at the time of payment and applicable Georgia and federal law.

Medical, Dental, Vision

Life, Short-Term & Long-Term Disability

401(k)

About the Burke Moore Law Group

Burke Moore's national collection and recovery platform ranges from traditional internal collection methods to a full litigation approach, providing the ability to streamline collection activity and maximize return on investment. The result is a full-service approach that reduces overhead, vendor management costs, and compliance risks.

Burke Moore partners with national and regional financial institutions and businesses to provide debt collections and recovery solutions for consumer and commercial accounts nationwide, including Home Equity, Personal, Vehicle, Revolving and Asset Based loan accounts. Our staff includes dedicated attorneys and collections professionals with extensive experience. Our goal is to create long-term relationships with our clients that help them achieve their business objectives.

Equal Opportunity Employer Statement

Burke Moore Law Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision insurance

Application Question(s):

• Do you have at least 3 years of experience in one or more of the following:

commercial claims, insurance adjusting, subrogation, utility or property damage recovery, commercial collections, or B2B recovery?

• Are you highly proficient in Microsoft Excel and Word for tasks such as drafting demand letters, analyzing invoices, tracking claim data, and documenting investigations?
• Have you had responsibility for negotiating and closing outcomes (payments, settlements, recoveries, or agreements), whether in claims, collections, insurance, or sales?
• Have you reviewed contracts, invoices, investigative reports, or policy language to determine liability or support a recovery position?

Work Location: In person