Manager of Tax Services

Manager of Tax Services - Full-Time, Fully Remote

Location: MUST reside in Georgia, Florida, Tennessee, or Montana

About Us

At StartCHURCH, we're on a mission to support pastors and ministry leaders who are passionate about making a lasting impact in their communities by launching new churches and ministries. We equip non-profits with the foundation they need to thrive, offering a lifetime of tools and services tailored to the unique needs of church leaders.

Why You'll Love Working With Us

• True Work-Life Balance: We believe your life outside of work matters. Enjoy flexibility and a genuine work-life balance.
• Rest and Recharge: Generous paid time off, two flex days, ten paid holidays, one week of paid sick leave, Paid Parental Leave, and weekly flex time to help you recharge.
• Top-Tier Health Benefits: Our comprehensive medical, dental, and vision plans are some of the best in the industry, with a quick 30-day waiting period.
• Future Planning: We offer a 401k retirement plan with company matching to help you plan ahead.
• Purpose-Driven Passion: Want to start your own nonprofit or ministry? We'll help you do it – at no cost to you.

What You'll Be Doing:

The Manager of Non-profit Tax Services oversees the daily operations and performance of StartCHURCH's Tax Services team. This role manages a team of tax preparers and ensures the accurate, timely, and ministry-focused preparation of clergy and nonprofit tax filings, including ministers' individual returns (Form 1040), Form 990 series returns (990-N, 990-EZ, and full Form 990), Form 1099, Form W-2, and Form W-7 applications.

The ideal candidate demonstrates strong technical tax expertise, exceptional leadership abilities, proficiency with professional tax software, and a heart to serve churches and ministers through StartCHURCH's biblical and organizational values.

Key Responsibilities

Team Leadership & Operations

• Lead, mentor, and supervise a team of tax preparers to ensure excellence, accuracy, and productivity.
• Plan, organize, and monitor tax workflow to ensure deadlines are met during regular and peak seasons.
• Provide training, coaching, and professional development to staff on clergy tax laws, nonprofit tax compliance, software tools and internal processes.
• Foster a team culture that reflects StartCHURCH's Christian values and commitment to service.
• Work as an integral part of the StartCHURCH leadership team and effectively execute cross-divisional cooperation and collaboration.

Tax Preparation & Review

• Review and prepare complex clergy tax returns with minister-specific considerations such as parsonage/housing allowance, SECA exemptions, love offerings, and designated gifts.
• Oversee the preparation and review of nonprofit tax returns including 990-N, 990-EZ, and full Form 990 filings.
• Supervise and support the preparation of Forms 1099, W-2, and W-7 to ensure accuracy and compliance.
• Ensure all returns meet federal and state regulations as well as internal quality standards.
• Maintain up-to-date knowledge of changes in nonprofit and clergy tax regulations and communicate updates to the team.

Client Service & Communication

• Serve as a point of escalation for client questions, complex cases, or sensitive issues.
• Provide guidance to churches, ministries, and pastors with clarity, professionalism, and ministry-centered care.
• Ensure clients receive timely updates and a positive experience consistent with StartCHURCH values.

Compliance & Quality Assurance

• Maintain internal controls, documentation standards, and compliance procedures.
• Ensure accurate electronic filing, delivery, and archiving of tax documents.
• Collaborate with the Director of Tax & Compliance to resolve issues, improve systems, and enhance service offerings.

Cross-Department Collaboration

• Partner with internal teams such as Bookkeeping, Compliance, Customer Support, and Legal Research to provide unified client service.
• Participate in product improvement, automation initiatives, and internal training projects.

What we'll love about you:

Required:

• Enrolled Agent (EA) credential—must be active and in good standing.
• 3+ years of experience in tax preparation, including clergy or nonprofit returns.
• At least 1 year in a supervisory or team-lead capacity.
• Proficiency in professional tax preparation software such as Lacerte or Drake.
• Understanding of nonprofit and clergy-specific tax considerations.
• Exceptional communication, interpersonal, and leadership skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Alignment with StartCHURCH's Christian mission and values.

Preferred

• Experience preparing Form 990 for churches and ministries.
• Prior work experience with faith-based or nonprofit organizations.
• Familiarity with workflow management or document management systems.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

StartCHURCH provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at StartCHURCH is an e-verify employer. EOE.