Front Desk Reception/Physical Therapy Office
1 hour ago
Seeking experienced Front Desk Person for a well-established Physical Therapy Office. Applicant must have a passion for helping others as well as a caring personality. Happy, upbeat, customer friendly-people and computer skills required. Hours based on the office being open from Monday & Wednesday, from 8 am - 6 pm, Friday 9 am - 4 pm. Part-time candidates should be willing to commit 15-20 hours/week.
Physical Therapist owned private practice located on North Shore of Long Island.
You must be computer literate and understand basics of Excel, typing and basic use of Excel & Word, scanning medical documents to upload in patient files. Answering phone and multi-tasking. Calling and checking insurance authorizations. This job is never boring
*Responsible for patient customer care and relationships within the business by creating the best possible experience for the patient, client, and staff: friendly, expeditious, courteous, supportive and attentive to details. Streamlining the scheduling and check out process to create a seamless and easy experience.
*Establishes professional and uniform correspondence, practices and follow up for patients / clients
*Schedules patient/client appointments, follow-ups, and forwards updates to staff through system software
*Processing credit card and other payment transactions
*Maximizes office productivity through proficient use of appropriate software applications for scheduling patient/client appointments using electronic medical records (we will train you)
*Corresponds with insurance companies to gain any necessary authorizations
*Protecting patient confidentiality and privacy utilizing HIPPA practices
*Files client/patient records in a timely manner
*Ordering supplies, maintaining supplies in treatment room, keeping rooms orderly and clean'
'
COVID-19 Precaution(s):
- Remote interview process
- Sanitizing, disinfecting, or cleaning procedures in place
Communication method(s) used:
- Phone
- Chat
- In person
Work Location:
- One location
Typical end time:
- 8PM
Typical start time:
- 7AM
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $ $23.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
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