Operator 1-12

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state's largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country's fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Electrical Distribution Operation Center has opportunities for Operators st year designation). Operators 1-12 are responsible for assisting in the safe and reliable operation, dispatching and restoration of the APS electrical distribution system as assigned. Successful candidates will be trained to perform the basic responsibilities of distribution operations including but not limited to planned and emergent switching, issuing of clearances and contact tags along with Advanced Distribution Management System (ADMS) management 

Minimum Qualifications: 
The successful candidates will have a high school diploma or equivalent, along with 3 years of relevant business experience in the electrical distribution operations field, communications or related customer service experience. 

Preferred Qualifications: 
A college-level degree in an electrical discipline, or equivalent experience as a Journeyman Lineman or Journeyman Electrician, or other relevant experience in the electric utility industry. 

Selected candidates who meet the minimum gualifications will be subject to the following reguirements: 
Pass a written aptitude exam (SO/PD) 
Oral interview 
Resume is required 

Successful candidates:

• Must live within reasonable distance of headquarters. Reasonable distance is defined as one (1) hour for Metro and State Region locations
• Demonstrate proficiency in Microsoft operating systems and the use of other computer systems, such as TOA (Total Outage application) and ADMS which are preferred
• Demonstrated ability to conduct research and perform basic data analyses to troubleshoot, resolve, and effectively communicate outage issues 
• Have the flexibility for on-call assignments and be available to work extended hours in a 24/7 environment
• Must be able to differentiate between colors
• Must possess the ability to perform under stressful conditions
• Have the flexibility for occasional out of town assignments
• Must possess the ability to maintain focus on department objectives in order to maximize safety, customer service, reliability, productivity, and efficiency.
• The established headquarters for this position is subject to relocation to the Hub West Service Center, a facility that will be located 38 miles west of downtown Phoenix, on a date to be determined by the Company

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Testing Information

Tests are only administered to referred candidates. More information about our tests and the testing process can be found HERE. 

A written [paper and pencil] test will be administered.
A test using a computer with keyboard will be administered.
A hands-on skills test will be administered.
A physical ability test will be administered.

E-mail will be the method of contact with job applicants for test scheduling.  Please be sure to check your e-mail regularly so that you receive scheduling notifications for testing and updated job information.

Role Type

Onsite: Requires work to be performed in the field and/or at an APS facility.  Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community. 

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).  

*Role types are subject to change based on business need.

Eligibility:

Must live or relocate within reasonable distance to the headquarters. Reasonable distance is defined as one (1) hour for Metro and State Region locations. Reasonable distance for Troublemen, Local Representatives, and Substation Technicians is defined as thirty (30) minutes for Metro locations and forty-five (45) minutes for State Region locations. Failure to accept a job offer due to the reasonable distance requirement specific to the position will be counted toward the bid restriction as described in Article 13, Section 11

• For jobs in departments (System, Reliability, Hotstick) that require the majority of the work be performed out-of-town and as such, employees/crews are not required to report to the established headquarters unless directed by Leadership; the reasonable distance requirement will be waived*.

  *This will not apply to Troublemen, Local Representatives or Substation Technicians

CIP Requirement:

This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access.