Patient Care Coordinator

6 days ago

Dallas, Texas, United States TRC Talent Solutions Full time $40,000 - $60,000 per year

Position Summary

Are you passionate about making a tangible difference in people's lives? As a Patient Care Coordinator, you'll be a trusted guide, connecting members with crucial financial assistance for specialty medications. You'll build strong relationships and coordinate with healthcare providers and pharmacies.

Key Responsibilities (5)

  • Verify eligibility and complete required documentation for assistance programs.
  • Coordinate alternative funding with members and provider offices.
  • Manage intake/submission of forms and applications; follow through to resolution.
  • Maintain proactive communication with members, providers, pharmacies, and programs.
  • Monitor adherence, address issues promptly, and deliver timely, professional support.

Minimum Qualifications (5)

  • 1–3 years in customer service or 3+ years in advocacy/support; college degree preferred.
  • Excellent written/verbal communication; strong organization and follow-up.
  • Proven ability to prioritize, multitask, and solve problems in a fast-paced setting.
  • Proficiency with Microsoft Office, email, and general computer use; Salesforce experience a plus.
  • Knowledge of specialty pharmaceuticals/insurance; experience with HUB/TPA/specialty pharmacy and/or pharmacy tech background/certification preferred.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.

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