Behavioral Health Case Manager

Who we are:

Integrated Health Centers of West Virginia (IHCWV) is a Federally Qualified Health Center (FQHC) based in rural West Virginia. IHCWV has provided high-quality healthcare services to the surrounding counties on a sliding fee scale since 1994. With nine locations and expanding, IHCWV is a growing healthcare organization that provides primary and acute medical care and behavioral health services to the local communities.

Where we are going:

At Integrated Health Centers of West Virginia, we take pride in offering affordable, compassionate, and excellent care to our patients. We are dedicated to expanding access to exceptional healthcare in our communities and strive to be the preferred healthcare provider for Ritchie, Pleasants, Doddridge, and Wood Counties residents. Providing healthcare is more than just our job; it's our passion, and we are dedicated to serving others with the highest quality care.

What you'll do:

• Comprehensive care and coordination of services for patients.
• Complete intake assessments, including psychosocial and other related psychiatric templates.
• Obtain preauthorization and retroactive authorization from insurance companies for billing purposes.
• Maintain up-to-date files on all patients through electronic health records.
• Maintain thorough and confidential records.
• Attend regular organizational meetings and departmental meetings.
• Represents IHCWV's Behavioral Health program in approved meetings and coordinates relationships with community organizations, government groups, and social agencies, updating those entities on the activities and goals of the program.
• Maintains up-to-date contact information for commonly used community resources.
• Provides crisis assistance as needed.
• Maintains knowledge of, and supports, IHCWV's mission, values, polices, procedures, operating instructions, and code of ethical behavior.
• Is accessible to the Behavioral Health Director during clinic hours.
• Other duties as assigned by the Behavioral Health Director, Chief Medical/Operating Officer, or Chief Executive Officer.

QUALIFICATIONS

• Must be able to perform each essential duty satisfactorily.

• Minimum of a Bachelor's Degree from an accredited institution in Psychology, Human Services, Social Work, or related field.

• Three years of experience in the mental health field is preferred.

• A valid Drivers License

• The ability to pass a pre-employment background test and urine drug screen.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong patient assessment skills.

• Knowledge of crisis intervention practices.

• Knowledge of medical and pharmacology terminology.

• Ability to effectively communicate orally, both in person and by telephone.

• Ability to form and maintain effective relationships with patients.

• Ability to maintain a consistent and dependable work schedule, adhering to IHCWV requirements.

• Excellent organizational skills.

• Excellent documentation skills.

• Ability to work well with diverse and challenging populations from a culturally sensitive framework.

• Maintain appropriate professional boundaries.

• All employees are responsible for maintaining an environment that is free from discrimination, intimidation, coercion, or harassment.

• Computer literacy is required, with experience in various online programs and software preferred.

• The ability to sit for long periods of time.

TRAVEL REQUIREMENTS: Some travel to individual IHCWV locations is required.

SALARY RANGE: Based on level of experience and educational training.

WORK HOURS: Hours of operation for primary care health services (typically, 40 hours/week).

What we offer:

Competitive benefit packages:

• Health Insurance, Dental, Vision, Life Insurance, LTD, STD, and Retirement Plan with Employer Match.
• Excellent team culture

Work-Life balance:

• 2 weeks paid vacation to start- accrued monthly
• 9 paid sick days per year
• 10 paid holidays
• 1 paid day for your birthday
• Evenings and weekends off

IHCWV is an Equal Opportunity Employer.