Assistant Manager

5 days ago

Glen Burnie, Maryland, United States Judys Island Grill Full time

Benefits:

  • Bonus based on performance
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development

POSITION SUMMARY

We are seeking an experienced and dynamic Assistant Manager to join our team at Judy's Island Grill. The ideal candidate will have a minimum of 5 years of managerial experience in the restaurant or hospitality industry. As an Assistant Manager, you will be responsible for supporting the daily operations, ensuring excellent customer service, and fostering a positive working environment for our team.

ESSENTIAL FUNCTIONS

  • Assist the General Manager in overseeing daily operations and maintaining high standards of quality, service, and cleanliness.

  • Train, supervise, and motivate staff to deliver exceptional service and maintain a positive work environment.

  • Schedule and coordinate staff shifts to ensure adequate coverage while managing labor costs.

  • Monitor inventory levels, order supplies, and manage vendor relationships.

  • Ensure compliance with health and safety regulations and maintain a clean and hygienic environment.

  • Resolve customer issues and complaints promptly and professionally.

  • Assist in creating and implementing strategies to meet sales and profit objectives.

  • Conduct regular meetings to communicate goals, updates, and operational changes to the team.

  • Collaborate with the management team to develop marketing and promotional activities to drive business growth.

  • Uphold company policies and procedures, ensuring all staff members adhere to these standards.

  • Perform administrative tasks, such as payroll, reporting, and other documentation as required.

  • Assist with events planning and catering to ensure a high-quality customer experience.

PHYSICAL DEMANDS

Frequently required to stand and walk on feet for at least 8 hours consistently.

Regularly required to talk, hear, use hands to finger and occasionally stooping and kneeling

REQUIRED EXPERIENCE

  • Minimum of 5 years of proven managerial experience in the restaurant or hospitality industry.

  • Exceptional leadership and interpersonal skills.

  • Strong understanding of restaurant operations, including but not limited to food handling, cost control, and customer service.

  • Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.

  • Proficiency in relevant software applications for scheduling, inventory management, and basic accounting.

  • Excellent problem-solving abilities and a proactive approach to handling challenges.

  • Knowledge of health and safety regulations and willingness to ensure compliance.

  • Flexibility in working hours, including weekends and holidays.

  • Bachelor's degree in hospitality management or related field.

  • Certification in food handling and safety standards.

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