Senior Agile Coach

Role SnapshotOur Senior Agile Coach supports the organization in the adoption and growth of Agile ways of working, with a focus on the Scaled Agile Framework (SAFe). They are responsible for guiding leaders, teams, and stakeholders in adopting Agile principles, improving cross-functional collaboration, and enhancing value delivery across the enterprise. They will partner closely with leadership to strengthen Agile maturity across the organization, ensuring that delivery practices are consistent, transparent, and connected to overall business goals. This Senior Agile Coach will build alignment between delivery practices and business goals in a transformative Scaled Agile environment. This includes facilitating Agile planning events, providing training and mentorship on Agile methodologies, and promoting the effective use of metrics to support informed decision-making.

Salary Range

105,000 ~ $130,000

The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Hybrid Work

This position will be hybrid, having the regional availability to come into the Office 3 days a week. Our office location: WPS Corporate Center Building W. Broadway in Madison, WI.

How do I know this opportunity is right for me? If you:

• Enjoy driving organizational adoption of Lean-Agile principles and SAFe practices across portfolios, programs, and teams.
• Can ensure alignment between strategic business objectives and delivery execution, fostering a culture of agility and responsiveness.
• Thrive when providing ongoing coaching to executives, Product Managers, Release Train Engineers (RTEs), and Scrum Masters to strengthen Agile mindset and leadership behaviors; build organizational capability to sustain Agile practices.
• Like to facilitate key SAFe events and portfolio activities and lead and support core SAFe events such as PI Planning, Inspect & Adapt workshops, and Lean Portfolio Management ceremonies.
• Have conducted Agile maturity assessments at the team and program levels, identify growth opportunities, implement improvement initiatives, and track progress through Agile health and performance metrics.
• Can bring and enable transparency and metrics-driven decision making through defining, implementing and maintaining portfolio-level dashboards and metrics to enhance visibility into delivery progress, risks, and outcomes.
• Love collaborating with PMO and business stakeholders to ensure data informs and supports strategic and operational decision-making.
• Have designed and facilitated Agile workshops, training sessions, and experiential learning opportunities tailored to various roles and maturity levels to accelerate adoption and engagement.
• Enjoy supporting and cultivating Agile Communities of Practice to promote knowledge sharing and continuous development.

Minimum Qualifications

• U.S. citizenship is required for this position due to Department of Defense restrictions.
• Bachelor's degree in Computer Science, Business, Organizational Development or related field or equivalent combination of education and experience.
• 5 or more years of experience leading Agile delivery.
• 2 or more years coaching Agile teams and leaders.
• SAFe certification (e.g., SAFe Agilist, SAFe POPM); Agile/Scrum training or certification (e.g., CSM, CSPO)
• Working knowledge in Agile methodologies (Scrum, Kanban) and SAFe frameworks, including ART launches, PI Planning, Lean Portfolio Management, and Agile lifecycle tools (Jira, Azure DevOps) this includes:
• Strong communication, facilitation, and coaching skills, with the ability to influence at all levels of the organization.
• Skilled in facilitating enterprise-level events (e.g., PI Planning, Inspect & Adapt) and delivering workshops to drive alignment and Agile adoption.
• Demonstrated experience in stakeholder analysis and developing cross-functional alignment strategies.
• Demonstrated experience using KPIs, dashboards, and analytics to guide execution and report outcomes.
• Exceptional organizational, analytical, and problem-solving skills.

Preferred Qualifications

• 7 or more years of experience leading Agile delivery.
• 5 or more years coaching Scaled Agile (SAFe) teams and leaders.
• SAFe Lean Portfolio Management (LPM) certification; AgileBA, ICAgile Certified BA, or ICP-BAF; and training in Agile metrics and reporting tools (e.g., Power BI, Jira dashboards).

Hybrid Remote Work Requirements

• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at )
• Please review Remote Worker FAQs for additional information

Benefits

• Hybrid work
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: )

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce—both current and future—to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to Safeguard regulated information and government resources that provide critical services.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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