Sales Support Representative

2 weeks ago

Norwell, Massachusetts, United States TryAngle Foods Full time

Job Overview

Our company is seeking a candidate who can think on their feet, engage in challenging situations, and come up with creative solutions to ensure the success of our business as part of our Partnership Support Team. The team focuses on collaborating with and supporting our Headquarter Sales Teams via Logistics Management, Delivery Coordination, Order Processing and Tracking, and Inventory Management.

Our Partnership Support team is vital in our sales organization, acting as a link between our clients, customers, and internal sales team. By partnering with the other segments of our business we ensure nothing is missed and find creative ways to deal with issues that arise improving the process for ongoing and future success. The position is great way to springboard into a more advanced role within the department or advance to a position within our Retail or Sales teams.

Specific Responsibilities include:

· Provide prompt responses and resolutions to all customer/manufacturer inquiries regarding orders, invoicing, product quality, coordination of deliveries, availability of products, customer pricing and/or billing.

· Develop customer relationships and communicate customer needs to sales account managers to achieve objectives

· Identify opportunities to improve sales processes and efficiencies by understanding the needs and objectives of the business.

· Analyze and process all orders and invoices with attention to detail and critical insight of the customer's business

· Work with sales executive on account specific tasks such as deduction reconciliation, sell sheets, item maintenance, and administrative responsibilities as needed

· All other duties as assigned

Skills and Qualifications for Success

  • Desire to learn new skills and adapt to changing responsibilities and procedures
  • Excellent written and verbal communication skills
  • Proficient with Microsoft Office products, and the capability to learn new programs
  • Ability to track, prioritize and follow up on multiple tasks
  • Detail oriented
  • College Education or Equivalent Work Experience

This is a full-time office job, 40 hour/week position with benefits including medical, dental, disability, and paid time off. Hours are 8am-4:45pm Monday through Friday.

Experience:

  • Customer Service: 1 year (Preferred)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K
  • Short- and Long-term Disability
  • Life Insurance

Job Types: Full-time, Part-time

Pay: From $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

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