Employee Relations Specialist

Job Title : Employee Relations Specialist

Pay rate : $38/hr on W2

Location : Phoenix, AZ
(95% Remote, 5% Onsite)

Duration : 6 Months contract with a possible extension

Position Summary:

Serves as the subject matter expert and provides HR service and support to employees and managers on various topics such as engagement and retention, benefits, leaves, and resolves any issues that may arise to include conducting

investigations. Administers human resources policies and procedures, collects and maintains HR data related to benefits, training, turnover, etc. to help make recommendations for improvement; and processes paperwork for functional areas according to established procedures.

Supervision:

This position does not have direct reports.

Essential Functions:

20% Employee Relations

Fosters a work environment in which people will choose to be motivated, contributing, and happy to include:

Trains, coaches, and supports people managers toward ensuring the

employer-employee relationship is one of reciprocal value

Monitors and analyzes the employer-employee relationship through surveys,

conversations, and other data, prepares reports and analytics to support positive

employee relations, and recommends positive employee relations solutions

Provides guidance and support to people managers in the performance management of their teams

Resolves workplace disputes, and conducts formal investigations into complaints when warranted

Ensures that relations with employees comply with applicable federal, state, and local laws and regulations, and ADOR Personnel Policies

15% Leave & ADA Administration

Administers employee leaves (FMLA, LOA, Jury duty, bereavement, etc) in accordance with policies, operational standard work, working with employees managers and payroll.

15% Policy Interpretation/Administration

Proposes, drafts, implements, interprets, trains, and reviews personnel policies and procedures, human resources guidelines

Responds to employee and manager requests related to policy interpretation

Tracks maintains awareness of past precedence, and policy exceptions to ensure fair and equitable application of policies

15% Project Management/Contribution

Leads and actively participates in projects with cross-functional teams as assigned to include:

Developing, maintaining, and coordinating detailed project plans to define roles and assignments, metrics, process documentation, actions and minutes for internal and external stakeholders

Facilitating/attending project meetings

Monitors project and audited milestones

Prepares written reports for internal/external stakeholders documents results, KPIs and quality improvement

Establishes and maintains effective working relationships with stakeholders managing expectations

Coordinates and facilities meetings

5% Benefits Liaison

Administers benefits and wellness plans to include participating in the planning and implementation of employee programs such as open enrollment

Ensuring ongoing ACA compliance

Prepares benefits communications to include developing and delivering clear, concise and relevant employee communication regarding benefit and wellness programs and events; developing content for newsletters, email and other benefit communication pieces; and working closely with the communications team to align messaging with the overall employee communication strategy.

20% Agency/Department Compliance & Continuous Improvement

Remains current on all laws, regulations, policies, and best practices related to

taxation through regular engagement in activities such as: self-directed research,

conferring with other practitioners and technical experts; subscriptions to

regulatory/legal/industry newsletters and briefs; membership industry

associations and attendance at meetings/events; and or participation in training

and others continuing education opportunities.

Actively contributes to team and individual effectiveness through the following: -

Attends staff meetings and huddles of work unit or district; and may

cascade and track information as indicated

Completes all required training in a timely manner.

Participates in assigned work teams as appropriate.

May complete periodic metrics, projects, huddle boards and reports as

requested.

Prepares for and actively participates in 1:1 coaching with supervisor

Maximizes work processes and deliverables through lean principles within the

Arizona Management System (AMS); and provides recommendations for process

improvement, and engages in continuous improvement efforts as assigned.

Other duties as assigned 5%

Job Description

Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but

are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.A.),

training, coursework, and work experience relevant to the assignment.

Minimum of four years previous experience in human resources, and specifically, employee relations

Knowledge/Understanding

Knowledge of human resources/personnel principles and practices

In depth knowledge of employment laws, rules, regulations, policies and procedures pertaining to personnel administration and employee relations, FLSA, FMLA, ADA, HIPAA