Information Technology Operations Specialist

4 days ago

Las Vegas, Nevada, United States Source One Technical Solutions Full time

Source One Technical Solutions is seeking a highly motivated and detail-oriented IT Operations Specialist. In this role, you'll be instrumental in capturing, analyzing, and documenting key operational workflows and dependencies.

Position: IT Operations Specialist

An Autonomous Mobility Company

Location: Las Vegas, NV, United States

Expected pay amount

USD Per Hour

Schedule: Onsite - Multiple shifts/schedules available

Assignment length: Ongoing W2 Contract

This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Job description:

This role is based in the Spring Valley area, Southwest Las Vegas, NV, and offers one of the following schedules:

Monday-Friday 10:00AM-6:30PM

Wednesday-Sunday 5:30PM-2:00AM

Sunday-Thursday 10:00AM-6:30PM

Tuesday-Saturday 10:00AM-6:30PM

As an IT Operations Specialist, you'll:

  • Shadow multiple operations team members to observe day-to-day workflows and system interactions.
  • Document processes, dependencies, bottlenecks, and pain points in current technical operations.
  • Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows.
  • Assist in developing process improvement recommendations and operational documentation.
  • Provide technical feedback and support where appropriate, aligning with operational goals.
  • Communicate findings effectively to both technical and non-technical stakeholders.

Requirements:

  • Prior experience in at least two of the following technical domains:
  • Real-time technical operations
  • Advanced TCP/IP networking
  • Cellular networks
  • AWS cloud computing
  • Kubernetes
  • Windows workstation support
  • Strong analytical and documentation skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively in an on-site, high-security environment

Preferred qualifications:

  • Experience in an operations center, NOC/SOC, or similar real-time support setting
  • Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation
  • Experience interacting with DevOps or infrastructure teams in a production environment
  • 5+ years of experience in at least two of the technical domains listed above

Work Environment:

  • This position is onsite at a secure facility in the Spring Valley area of Southwest Las Vegas

Must be able to pass background screening and comply with facility access requirements

Benefits:

  • Pre-tax commuter benefits
  • Employer Subsidized healthcare benefits
  • Flexible Spending Account for healthcare-related costs
  • Short- and long-term disability and life insurance
  • 401k package

Commitment: This is a full-time, ongoing contract position . It will be onsite and available to candidates who are local to the Spring Valley area, Southwest Las Vegas, NV area.

This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

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