Service Desk Intern

4 days ago

Chicago, Illinois, United States Clune Construction Company Full time

Are you ready to grow your career with a company that values excellence and invests in its people? At Clune Construction, we're more than builders—we're a team of driven, collaborative and talented individuals who take pride in delivering exceptional work. Excellence is at the core of everything we do, from the quality of our projects to the way we support our people. As an employee-owned company, we invest in our team, and in return, our people share in our success. This shared commitment has earned us recognition as a Best Place to Work, a US Best Managed Company and a recipient of the Better Business Bureau Torch Award for Ethics.

Whether you're a seasoned construction professional or looking to bring your expertise to a new area, we welcome you to join our team and make an impact

Description

The Service Desk intern assists the Service Desk team members with providing best in class support of end users via Clune's Help Desk. Responsibilities include imaging and repairing laptops, assisting with disposal of outdated and/or non-functioning equipment, assisting users with Moves/Adds changes, and printer maintenance.

Essential Functions

  • Provide level 1 support to end users.
  • Build and deploy user equipment including workstations, phones, printers, and tablets.
     

Responsibilities

Information Technology

  • Provide level 1 help desk support
  • Build and deploy user hardware
  • Hardware disposal, recycling and repair
  • Printer maintenance

Beyond their regular duties, interns engage in an eight-week long Intern Learning Project that exposes them to the entire lifecycle of a construction project. Weekly sessions are led by our in-house Subject Matter Experts, including Superintendents from the field and Project Managers from the office, supplemented by presentations from departments such as Marketing, Communications, Accounting, Safety, and Risk Management. At the project's conclusion, interns collaborate in teams to present their findings and insights to office leadership. 

What We Offer
At Clune Construction we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including: 

  • Medical, Dental and Vision Insurance with 100% of monthly premiums paid by the company 

  • Employee Stock Ownership Plan

  • 401k Retirement Plan with Company Match

  • Employee Assistance Program

  • Company-paid and Voluntary Life Insurance Plans

  • Company-paid Short Term and Long Term Disability

  • Flexible Spending, Dependent Care and Commuter Plans

  • Career Development through Mentoring Program, Learning & Development, Continuing Education

  • Fitness Program

  • Pet Insurance

 
Core Values and Behaviors
Clune Construction is proud to have Core Values and Behaviors that all of our employees represent. These Core Values are: Safety, Service, Teamwork, Respect, Excellence, Leadership and Innovation. Performance is evaluated with these Core Values in mind.
 

Job Requirements

  • Analytical and troubleshooting skills
  • Ability to communicate with users of all technical levels
  • Strong focus on customer service
  • Fast learner with the desire and ability to learn new technical skills

All candidates must provide a resume.
 
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class. 

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