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Server

2 weeks ago

Mount Pleasant, Michigan, United States Troon Full time

We are looking for servers who want to make great money and have fun while serving our guests. The Servers are integral to the guest experience and provide food & beverage services to the guests of the property. The server will be processing orders and serving food & beverage items to customers, ensuring 100% guest satisfaction.

Qualifications, Knowledge and Skill Requirements:

  • 1-2 years of food service experience
  • Minimum education: High School (or equivalent) Diploma
  • A thorough understanding of fine and casual dining
  • Possesses excellent customer service skills
  • Must be dependable
  • Must be able to work in a fast-paced environment
  • Must have strong communication and interpersonal skills
  • Must be able to work in a team environment

Responsibilities:

  • Maintain a professional appearance at all times
  • Provide prompt and efficient customer service
  • Display knowledge of the F&B menu
  • Takes guests food and/or drink orders and turns into kitchen, bar, etc
  • Serve beverages and prepared meals to guests in an accurate and timely manner
  • Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
  • Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
  • Suggests and serves dessert, coffee and other items as applicable and/or necessary
  • Handles all cash and/or credit cards for payment following all standard operating procedures
  • Keeps tables, dining room and work station(s) sanitized and organized
  • Listen and respond to customer complaints
  • Performs clean-up and closing procedures as assigned by manager
  • Perform other duties as assigned by supervisor or manager