Card Operations Specialist

6 days ago

San Jose, California, United States PremierOne Credit Union Full time $31 - $36

Join Our Team and Make a Difference

at one of California's most innovative and growing Credit Unions, awarded Top Workplaces five years in a row

At PremierOne Credit Union, we strive to carry out our mission to "deliver a better financial life to members" through every interaction. We look for team players who can contribute the right skills to achieve these goals while keeping focus on our mission. Join our talented and passionate team and be part of a team that values growth, innovation, and community involvement.

We are now seeking a Card Operations Specialist to work at our Corporate Office located in South San Jose. This position will be accountable for the configuration, maintenance, and operation of the credit union's card program including managing the card systems, the rewards program and its integration with core systems.

Essential duties include:

Manage all aspects of the in-house card program and rewards program, including reward recommendations, compliance oversight and working with marketing on program collateral and promotion materials. Perform scheduled third party system upgrades. Performs routine system monitoring to ensure service standards are maintained. Adhere to IT policy standards for use, operations and data for all credit card systems and third party interfaces with the core operating system. Maintain system upgrade records for audit and compliance reviews.Assist the company and staff personnel with card programs and systems. Responds to staff personnel request for technical assistance by phone, email and in person resulting in quality service for the member. Day to day card servicing fulfillment including and not limited to special handling order requests, card care center orders, custom image orders, UChoose point redemption posting, digital wallet provisioning.Modify software as needed and works with tech support vendors and IT staff on software installations. Diagnose hardware, software, and operator problems, takes remedial actions and recommends changes for all card interface systems. Develop, recommend, and implement new card and reward features, enhancements and updates for member service delivery channels: website, home banking, mobile, and card systems including future enhancements to member facing system.Prepare reports for upper management on program profitability, rewards program usage and member engagement.Work with Training team to train staff accordingly on the card programs and rewards program. Work with other departments to make sure procedures and documentation are accurate.

Education and Preferred Qualifications:

Three to Five years of related experienceTwo-year college degree or completion of specialized programWorking knowledge of card products, credit union operations and best practicesHave excellent written and verbal communication skillsStrong attention to detail; maintains rigorous quality control standards

Fantastic Benefits PremierOne Credit Union reflects the value placed on employees by providing the following benefits in addition to competitive salary:

Medical, Dental, Vision, Life, and Long-Term Disability Insurances401(k) including employer matchDiscounts on financial products and services, including loansPaid birthday, vacation, sickCompany-wide Incentive Plan, plus much more

Salary Range: $31.00 to $36.00 per hour DOE

Apply Now for Consideration

PremierOne Credit Union is an equal opportunity employer

  • Card Operations Specialist

    1 week ago

    San Jose, California, United States PremierOne Credit Union Full time

    Join Our Team and Make a Differenceat one of California's most innovative and growing Credit Unions, awarded Top Workplaces five years in a rowAt PremierOne Credit Union, we strive to carry out our mission to "deliver a better financial life to members" through every interaction. We look for team players who can contribute the right skills to achieve these...

  • ID Card Specialist

    2 weeks ago

    San Diego, California, United States Magellan Health Full time

    Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.Serves as ID Card/Common Access Card (CAC) customer service specialist...

  • Card Operations Manager

    1 week ago

    San Francisco, California, United States Imprint Full time

    Who We AreImprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Rakuten, , H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure,...

  • Security Operations Specialist

    20 hours ago

    San Jose, California, United States AdTech Holding Full time

    Company DescriptionAdTech Holding has been fostering innovation and vibrant startup ecosystems for AdTech and MarTech projects since 2012. With a strong commitment to creating cutting-edge solutions, the company has built an inspiring workplace culture that earned it the Great Place to Work certification in Cyprus, valid from July 2023 to July 2026. AdTech...

  • Accounting Operations Specialist

    2 weeks ago

    San Carlos, California, United States SleepQuest, Inc. Full time

    Schedule: Full-Time | Monday – Friday | 8:30 AM – 5:00 PM (with ½ hour lunch and two 10-minute breaks)Location: San Carlos, Ca (This is not a remote or hybrid position)About SleepQuestSleepQuest is a leader in sleep apnea treatment and diagnostics, committed to helping people live better lives through quality care and innovative technology. As a part of...

  • Accounting Integration Specialist

    1 day ago

    San Jose, California, United States BILL Full time $139,200 - $166,400

    Innovate with purposeAt BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don't stop there: we're creating the future of financial automation so...

  • Rodent Control Specialist

    2 weeks ago

    San Jose, California, United States Critter Control of San Jose Full time $23 - $26

    Critter Control of San Jose seeks a Rodent Control Specialist to identify and solve rodent problems for homeowners and businesses throughout Silicon Valley. You'll conduct detailed property inspections, develop rodent exclusion strategies, and present tailored service options to clients.This position blends technical fieldwork with customer interaction and...

  • Operations Manager

    2 weeks ago

    San Diego, California, United States Strategic Operations Medical Full time

    Inventory & Production Planning Specialist to support Medical Simulation Products manufacturing operations. Responsible for maintaining accurate inventory records through spot checks, daily counts, and reconciliation of discrepancies, while ensuring accountability through well-documented tracking procedures. Support production planning by assisting with...

  • Privacy Operations Specialist

    7 days ago

    San Jose, California, United States TikTok Full time

    ResponsibilitiesTeam IntroAs a Privacy Operations Specialist, you will be engaged in understanding new legislations in collaboration with legal and other stakeholders and to come up with the operational solutions to implement them. You will also be fielding privacy questions from our US users to ensure alleviation of their concerns as well as compliance to...

  • Product Operations Specialist

    1 week ago

    San Francisco, California, United States Ramp Full time

    About RampAt Ramp, we're rethinking how modern finance teams function in the age of AI. We believe AI isn't just the next big wave. It's the new foundation for how business gets done. We're investing in that future — and in the people bold enough to build it.Ramp is a financial operations platform designed to save companies time and money. Our all-in-one...