Store Leader

Store Leader Trainee

Responsibilities: The Leader-in-Training position is a non-exempt hourly position eligible for overtime in compliance with federal and state laws.  The MIT is in training to learn the functions and responsibilities of the Facility Leader position.
Responsibilities include learning and assisting in the duties required of a Facility Leader, which are listed below:  Human Resources Management:

• Maintain positive employee relations and morale by supervising employees and ensuring that Company policies and procedures are being followed and maintained.
• Recruit, interview, and hire employees; ensure that all aspects of the hiring process are completed, and that the facility is properly staffed.
• Effectively train and develop all employees within the facility; supervise training conducted by Assistant Leader and/or other designee.
• Effectively manage labor hours through proper scheduling.
• Determine and adjust rates of pay for employees at the facility.
• Ensure that Company policies related to safety & security and EEO are administered and followed by all employees at all times.
• Ensure that Company policies and procedures, and all laws governing restricted beverage and tobacco sales are followed by all employees.
• Evaluate and take positive and consistent disciplinary action on violations of the Company's policies and procedures.
• Supervise coverage of shifts left vacant due to emergency or lack of personnel, and fill as needed.
• Prepare and conduct performance reviews for all employees per Company policy; prepare and send all status changes to Human Resources.
• Resolve employee relations problems and complaints in a timely manner; counsel and document employee performance issues; process employee terminations as necessary; follow through and communicate employee relations problems to the Area Operations Leader.
• Initiate and document terminations of employees with the approval of the Area Operations Leader; attend unemployment hearings.
• Conduct employee meetings at least once per month or as necessary to communicate store-wide issues and build teamwork among employees.

 Financial Management:

• Provide effective management of expenses, profits, and losses to ensure the financial stability of the operation.
• Ensure accurate and timely reconciliation of facility accounting with weekly and monthly Company reports.
• Manage all sales records, controllable expenses, and cost items affecting the profitability of the facility
• Manage accurate daily accounting of all bookkeeping and ensure accurate daily completion of records, including at a minimum but not limited to:
  • Tank stick and gas console/dispenser meter readings.
  • Register readings.
• Close out the lottery.
• Reconcile funds, including change fund, lottery, and bank deposits.
• Complete DSR/DIR and send to the accounting group.
• Monitor and analyze gas competition pricing by surveying competitors on a daily basis and report to the corporate office, including complete gasoline price changes.
• Ensure accuracy of pump readings.
• Maintain adequate stock on products and supplies needed by keeping a current build-to-book.
• Oversee daily bank deposits.

Quality Customer Service:

• Ensure prompt and courteous customer service, safe conditions at the facility, and employee supervision.
• Maintain a neat personal appearance in accordance with the Company Uniform and Personal Appearance policy (see Policy HR

Marketing:

• Effectively manage the facility by directing sales promotions, implementing new programs, and communicating to vendors, sales reps, and other appropriate personnel on marketing activities.
• Responsible for ordering and merchandising of all authorized merchandise by complying with inventory guidelines. Direct and control proper merchandising and follow-through on all sales promotions.
• Recommend new products, services, and/or procedures to the Area Operations Leader based on customer needs as well as competition.
• Monitor inventory levels and work with Merchandising Leaders to ensure maximum turnover of inventory without loss of sales.
• Monitor and ensure compliance with all contractual merchandise agreements and report any discrepancies to management.
• Complete spot checks to ensure ancillary product pricing procedures are being followed.
• Check displays for neatness and customer Ensure that all authorized signs are displayed.
• Maintain a working relationship with all vendors; monitor and correct delivery procedures, ensure the accuracy of orders; and report any problems to the Area Operations Leader.

Food Service Management:

• Provide effective management of two or more specialty food service programs, including supervision of the Food Service Leader.
• Ensure that all food and food preparation maintain quality standards and sanitation regulations.
• Develop and maintain vendor relationships to ensure quality services.
• Ensure that adequate stock is maintained by keeping the current build-to-book.

Loss Prevention:

• Implement and manage security and prevention measures as suggested by the Security Department and the company policies.
• Ensure all personnel are aware of security requirements and that such requirements are administered and followed by all employees at all times.
• Control inventory shrinkage within all corporate guidelines. Pursue inventory shortages or overages to a satisfactory conclusion.
• Conduct periodic shift cash audits on all shifts; if inconsistencies are found, investigate, and take appropriate action.
• Ensure proper daily handling of bank deposits, control cash overages and shortages on a daily basis by performing and verifying that accurate cash register procedures are followed by all employees.

Safety and Maintenance:

• Conduct daily safety inspections of equipment to ensure optimal operating conditions at all times
• Ensure that safe conditions and a safe environment are maintained at all times.
• Respond, report, and follow up on all employee and/or customer accidents, injuries, and loss or damage to any property.
• Assure good operating condition of all equipment; perform minor maintenance and repair to property and equipment as needed; advise Area Operations Leader and/or Maintenance of all breakdowns immediately.

Miscellaneous:

• Perform any other duties as needed for the effective and efficient operation of both the facility and at least 2 food specialty programs.
• Ensure work attendance in compliance with the company's expectations.

Qualifications:
Education and Experience:

• A high school diploma or general education degree (GED) is preferred.
• Minimum of 1 year retail management or relevant experience required.
• Must be authorized to work in the United States.
• *A valid driver's license is required; reliable transportation and maintenance of insurance as designated by state regulations is required.
• Employees are subject to motor vehicle checks in accordance with the company policy.

  Knowledge and Skills:

• Demonstrated leadership and customer service skills and competencies.
• Proven success in developing team members.
• Demonstrated ability to use P&L and store reports to effect change.
• Ability to read and interpret documents such as rules, operating and maintenance instructions, and procedure manuals.
• Excellent oral and written communication skills.
• Ability to write routine reports and to speak effectively before customers and employees.
• Proficient accounting skills.
• Ability to exercise sound judgment and work with minimal supervision.
• Proficient computer knowledge (Microsoft products preferred: Word, Excel).
• PDI/Verifone/Topaz experience preferred.

Physical Demands:

• Must be able to stand and/or walk for the full shift.
• Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level, up to thirty minutes of workday (i.e., to assist in stocking/maintaining inventory levels).
• Ability to push and pull with arms up to a force of 128 pounds (i.e., utilizing a hand truck).
• Ability to bend at the waist with some twisting, up to one hour of the workday.
• May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.
• Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All the responsibilities listed above are considered essential job functions to this position.

About 7-Eleven:

Speedway is among the top convenience store chains in the nation and a top employer with approximately 3,900 locations, including company-owned and -operated retailconvenience stores and multi-site operated locations. We are proud of our success at meeting the fueling and convenience needs of over two million customers every day, and proud of the reputation of our good name within the communities that we serve. Our success also stems from our ability to understand people's needs. We recognize that there are many gas and convenience store choices, and that nothing less than outstanding service, a wide selection of products, and real value for one's dollar will attract loyal customers. More than anything, what Speedway offers is convenience. For us, bringing a bit more ease and simplicity into the lives of our customers is our greatest success.We are looking for management candidates ready to take on an exciting, fast-paced work environment who understand the value of customer service and convenience. Speedway offers extensive training programs helping ensure you are prepared for the challenge and ready to accept the rewards that result from successfully managing a top Speedway team

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