Receptionist

6 days ago

Fort Worth, Texas, United States The Lung Consultants Full time

Front Desk Receptionist

We are looking for a Receptionist for our front office to perform a variety of administrative and clerical tasks. This position will be the first point of contact for our company. Your duties will include offering administrative support across the organization. You will welcome guests and coordinate front-desk activities, including checking faxes, scheduling, answering phone calls, and taking payments. We are looking for someone who can maintain a good attitude. Multitasking and stress management skills are essential for this position. Ultimately, your duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Answer, screen, and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort, and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the front desk (monitor logbook, issue visitor badges)
  • Confirming and rescheduling appointments
  • Scheduling hospital follow-ups
  • Obtaining and sending out medical records
  • Checking email, faxes, and referral websites promptly
  • Perform other clerical receptionist duties such as filing, and faxing

Skills

  • Proven work experience as a front office position or similar role
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Reliable
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus

Job Type: Full-time

Pay: $ $17.00 per hour

Benefits:

  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 3 years (Preferred)
  • Medial office: 1 year (Preferred)
  • Medical scheduling: 1 year (Preferred)

Work Location: In person

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