Billing Lead

4 hours ago

West Chester, Pennsylvania, United States Chord Specialty Dental Partners Full time

Chord Specialty Dental Partners, a leading provider of pediatric and orthodontic dental care, is seeking an experienced Billing Lead to join our team full-time

As the Billing Lead, you'll play a critical leadership role in overseeing billing operations, ensuring the accuracy of insurance claims, and supporting a high-performing billing team. Your expertise and attention to detail will help drive the financial success of our practices while contributing to a positive experience for our patients and their families.

Pay: up to $31/hour

Schedule: Monday-Thursday 8AM-5PM, Friday 8am-2pm Remote.

Location: West Chester, PA

As the Billing Lead, you'll be a key player in the day-to-day functions of the billing team. You'll manage your own billing and follow-up workload while also helping guide, support, and troubleshoot for fellow billing representatives. Your responsibilities will include:

  • Billing claims daily and performing A/R follow-up
  • Sending patient statements, processing refunds, reviewing unapplied accounts, and managing collections
  • Monitoring accounts for opportunities to collect co-pays, deductibles, and coinsurance
  • Documenting clearly and accurately in the billing system
  • Training new and current staff, serving as the first point of contact for billing-related questions
  • Reviewing workflows and staff assignments as needed
  • Approving adjustments and refunds
  • Assisting with insurance and patient balance follow-up
  • Supporting month-end closing processes

  • Collaborating closely with Billing Managers and Supervisors

  • High School Diploma or GED required; Associate's Degree preferred

  • Experience in healthcare billing and/or accounts receivable strongly preferred
  • Exceptional attention to detail, organization, and communication skills
  • Strong data entry, math, and computer skills (including Microsoft Word and Excel)
  • Ability to work independently and prioritize responsibilities
  • Service-oriented with a team mindset
  • Comfortable working in a fast-paced, deadline-driven environment

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:

  • Medical and Vision Insurance: You're eligible starting the first month after you join.
  • In-house Dental Coverage: Enjoy this benefit with $0 premium.
  • 401(k) Plan with Company Match: We help you plan for your future with our matching program.
  • Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
  • Employee Referral Program: Earn rewards for bringing talented individuals to our team.
  • Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
  • Pet Insurance: We understand the importance of furry family members too.
  • Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
  • Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

At Chord Specialty Dental Partners, our goal is for every employee to cultivate a fulfilling career. From serving patients in one of our many multi-specialty dental practices to serving our Home Office based out of Nashville, TN- we have something for everyone. We're always looking for talented, driven individuals who have a desire to make an impact

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